Manager, Control Testing

Join our Global Technology Governance & Control team!

We are the first line of defence in our organization focused on managing and mitigating risk. We partner with leadership to develop risk culture define strategy and deliver the tools insights and expertise needed to make confident risk-aware decisions. Our work supports the broader Technology and Enterprise strategies and were transforming!

We are building a shared service Line 1B function that performs control testing on behalf of Line 1. The team provides objective riskbased testing across cybersecurity infrastructure cloud data platforms and operational technology domains. This work strengthens firstline accountability enhances transparency and supports alignment with regulatory expectations including the OSFI E21 Operational Risk and Resilience Guideline.

Position Responsibilities:

Youll help shape this new function and influence how Global Technology understands control performance and manages technology and cyber risk. This role is a hands-on technical lead responsible for driving control tests and continuous control monitoring.

Implements a RiskBased Control Testing Program

• Lead standardized risk-based Line 1 control testing across technology domains and deliver clear objective insights.

• Conduct scoping sampling test procedure development evidence evaluation issue identification and retesting in accordance with Line 1 testing standards.

• Produce high quality reporting and thematic analysis aligned with OSFI E21 and internal expectations.

Modernize Control Testing

• Leverage automation analytics and AI enabled tools to improve depth coverage and consistency of testing.

• Perform continuous monitoring of control performance identify themes and trends and make recommendations for control improvements.

Keep Us on Track

• Contribute to weekly and monthly reporting including scorecards dashboards and key operational metrics.

Be a Global Voice

• Represent the team in global forums leadership meetings offsite and conferences sharing insights and shaping strategy.

Required Qualifications:

• A strategic problem solver whos passionate about risk and ready to lead. You dont need to check every box but if you bring many of these qualifications and are eager to grow we want to hear from you:

• 5 years of progressive experience in Audit Technology Risk Information Security Operational Risk and Business Resiliency within a global financial services organization.

• Professional designation preferred (e.g. CPA CIA CISA) and university degree or equivalent experience in Computer Science Information Technology Business or related field.

• Demonstrated ability to assess business processes and their risk implications and make practical beneficial recommendations.

• Familiarity with key control frameworks and their application to technology environments.

• Proven project management skills and ability to work independently while inspiring others work quality.

• Experience with data analytics to improve testing coverage and efficiency.

• Hands-on experience with GRC tools (Archer preferred) Co-Pilot and Power BI.

• Expertise in risk methodologies control design and audit standards.

• Exceptional verbal and written communication skills you can simplify complexity and tell compelling stories with data.

• Comfortable working across global time zones and navigating diverse collaborator environments.

Core Proficiencies:

Leadership & Influence: You inspire confidence guide teams and influence outcomes across all levels.
Stakeholder Engagement: You build trust align priorities and manage expectations with finesse.
Critical Thinking: You connect dots anticipate risks and think several steps ahead.
Collaboration: You thrive in team environments and know how to bring people together to solve complex challenges.
Communication: Youre a skilled presenter and facilitator able to tailor your message to any audience.
Execution Excellence: You manage time and priorities like a pro delivering high-quality work in fast-paced settings.

When you join our team:
Well empower you to learn and grow the career you want.

Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.