Apprentice Customer Service Advisor

Salary : From £7.55 an hour Location : Peterborough Contract Type : Full Time, Apprenticeship

• Location : Peterborough
• Level : Advanced Apprenticeship (Level 3)
• Duration : Typically 15 months

Are you a people person with a passion for delivering excellent service? RH Commercial Vehicles (RHCV) is looking for a motivated and enthusiastic individual to join our team as an Apprentice Customer Service Representative. This is an exciting opportunity to kick-start your career in customer service within a leading commercial vehicle business.

About the Role…

As an Apprentice Customer Service Representative, you will become a trusted point of contact for our customers, supporting them with enquiries and vehicle needs. You’ll also gain experience handling more complex or technical customer queries and help ensure a smooth and professional customer journey from start to finish.

Working closely with our service teams, you’ll learn how to provide expert advice, support the workshop and parts teams, and deliver tailored customer service that meets the needs of our clients across a wide range of industries.

What’s in it for you?…

What You Will Learn

Key Responsibilities

Communicate effectively with internal departments and customers to resolve queries

What We’re Looking For

Entry Requirements

RHCV is looking for individuals with strong interpersonal skills, a positive attitude, and a passion for customer service. No formal qualifications are required, but candidates must be willing to work towards achieving Level 2 English and Maths before the end of the apprenticeship.

What You’ll Gain

Who are RH Commercial Vehicles?

With over 40 years of experience in the commercial vehicle market, we are the trusted dealer for all things trucks and vans. As an official Renault Trucks and Isuzu Trucks dealer, we operate from six sites across the East Midlands, providing unmatched service and support to our customers.

Our team is large, lively and passionate about what we do – and you could be the next proud professional to join our team. Based at our [location] site, you’ll join a skilled workshop team that’s the beating heart of our business, driving success every day.

We are an equal opportunities employer. Recruitment and selection are based solely on merit, ensuring the most suitable person is appointed to each role. We welcome applications from all qualified individuals regardless of protected characteristics. Adjustments for applicants with disabilities are available on request.

Shift gear in your career – apply today

Ready to take the next step in your career? We’d love to hear from you! Send your CV and Cover Letter tograce.pells@rhcv.co.uk . If you have any questions about the role, contact Grace Pells on 01159 865 990

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