Organization & Talent Development (OTD) Supervisor - Mandarin Speaking（12 Months Fixed Term)

About Fantuan:

Fantuan was founded in Vancouver, Canada in 2014. With a mission of “life made easier,” the company is a one-stop platform providing food delivery (Fantuan Delivery), reviews (Fantuan Reviews), an errand service (Fantuan Rush), e-commerce and marketing services. Fantuan is one of the top Asian life-services platforms in North America, currently operating across Vancouver, Toronto, Edmonton, Calgary, Montreal, Los Angeles, New York and other metropolitan areas in Canada and the US.

关于饭团：

饭团是一家北美互联网生活服务公司，主要业务包括饭团外卖、饭团点评、饭团跑腿，结合中式优质服务与北美先进大数据技术，以互联网思维推动生活服务行业变革。 目前，饭团已覆盖温哥华、多伦多、卡尔加里、蒙特利尔，洛杉矶，纽约等加拿大及美国主要城市，为海外华人乃至所有海外消费者提供更加便捷、高效、智能的生活服务。

Job description:

职位：组织人才发展主管(Maternity Cover Contract - 12 Months Fixed Term)

工作职责：

1 主导全组织绩效管理闭环（目标设定→过程追踪→结果应用）；输出组织效能月报和，季报，含各BU绩效健康度诊断

2 人才基建： 主导关键人才项目，员工敬业度项目，晋升晋级项目；公司培训项目-新人培训，合规培训，案例分享培训，等。

3文化运营： 季度广场会，年度高管共创会，主编饭米粒内刊，内部用户体验项目等。

岗位要求：

1 有中英文读写能力

2有文化，组织和人才发展经验三年以上；

3 能快速理解业务逻辑；

4 具体服务者心态，有温度

5 有美签（能接受短期，低频次的出差）

Job Title: Organization & Talent Development (OTD) Supervisor(Maternity Cover Contract - 12 Months Fixed Term)

Key Responsibilities:

1. Performance Management- Lead end-to-end performance management (goal setting → progress tracking → result application)- Deliver monthly/quarterly Organizational Effectiveness Reports, including BU performance health diagnostics

2. Talent Infrastructure- Key talent programs: High-potential identification, succession planning, leadership pipeline- Employee growth initiatives: Promotion frameworks, engagement programs- Training execution: Onboarding, compliance training, case study workshops

3. Culture Operations- Organize quarterly town halls & annual leadership strategy sessions- Lead internal culture publication (Rice Grains)- Drive employee experience improvement projects

Requirements:

1. Mandatory- Fluent in Chinese and English(reading/writing)-

2. 3+ years in culture/organization/talent development

3.Valid US visa (for occasional short-term travel)

4. Core Competencies- Strong business acumen (quickly grasps operational logic)- Service mindset – warm, people-centric approach

Job Types: Full-time, Fixed term contract, Casual

Contract length: 12 months

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking

Experience:

• culture/organization/talent development: 3 years (required)