Supply Chain Analyst

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Your role in a nutshell

We are seeking a detail-oriented Supply Chain Analyst to join our growing Supply Chain / Operations team.  Reporting to the Manager, Supply Chain / Operations, the successful candidate will oversee the order management process, which includes replenishment analysis, order capture, order maintenance and order fulfilment. This role is key to providing accurate on time delivery performance as outlined by our 3PL Service Level Agreements (SLAs), along with our commitment to the omni-channel partners across the business.  This position is hybrid, with three days in office per week, with occasional weekend work, (Sat / Sun) required to ensure timely communication to retail store teams.

Key Responsibilities

Replenishment and Allocation - Owned Channels

• Maintain key metrics in store replenishment system e.g. P.Q. min / max, replenishment frequency and fixture details in order to hit agreed in-store availability targets
• Maintain and update store assortment profiles and store P.Q.s in store replenishment system
• Add promotional and calendar uplifts to store replenishment systems needed to ensure inventory is available on shelf to support forecasted sales
• Determine and process store allocation quantities for lines not on auto replenishment
• Liaise with the retail help desk to support the resolution of any store inventory related issues
• Responsible for the maintenance of all P / S article status changes and SKU substitutions within ERP system
• Validate label approval process for necessary products

Order Management

3PL & Distribution Centre Functions

Other Responsibilities

Working Relationships

Qualifications / Competencies