Business Analyst – EDI

Overview

LBMX is growing again. We are seeking a Business Analyst - EDI for our London, Ontario location. LBMX is a dynamic and growing software solutions company with an international perspective. We are looking for talented, compassionate, and driven individuals to join our team in the EDI department. We value work-life balance, high-quality work, and teamwork where effort is recognized. Help us make LBMX a better company and a better place to work!

Position Description

LBMX is the leading private marketplace provider for Buying Groups and Purchasing Co-operatives. These marketplaces electronically connect members of buying groups with their supplier partners. We are looking for an EDI Analyst to collaborate with clients to create tailored solutions to move data files through LBMX’s EDI network, overseeing and coordinating project stakeholders. A high level of computer competency is required but no experience in computer programming is necessary. This role suits someone with strong communication skills, experience managing EDI transactions, and a proven track record of driving projects to completion. Candidates with experience managing AS2 / VAN / SFTP communication protocols and exposure to ERP systems will be highly regarded.

We welcome applicants from all locations. While the preference is for the successful candidate to join us at our London, Ontario office, flexible and remote arrangements may be available following onboarding. We’re focused on finding the right talent and potential to succeed in this role. Must be able to legally work within Canada.

Responsibilities

• Lead customer meetings, gather EDI requirements, drive projects forward, and own the results.
• Maintain proactive communication with customers to meet deadlines across multiple concurrent projects.
• Configure customer accounts and create customized EDI guides based on specifications.
• Validate EDI transactions meet customer requirements.
• Monitor EDI network and identify root causes of transaction errors to apply corrections.
• Provide exceptional customer service with a professional, solution-oriented approach.
• Represent the voice of the customer in internal meetings and problem-solving discussions.

Skill Requirements

Nice to Have

Experience Required

Positions Available

Perks of Working with Us

About LBMX

LBMX is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, Indigenous Peoples, and persons with disabilities. LBMX also provides accommodations throughout the interview and employment process. If you require any accommodations, please let us know and we will work with you to meet your needs.

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