Security Guard - Full Time - Markville Mall

Security Guard - Full Time - Markville Mall

Position :  Mall Security Guard - Patrol   Site :  CF Markville Mall   City :  Markham   Status :  Full Time

Hours :  Continental Rotation - 0800-2000 / 2000-0800   Category :  AA - OT after 88 hours   Pay Rate :  $18.97 / Hr   Internal Posting Date :  February 11, 2026   Internal Closing Date :  February 18, 2026

External Closing Date : February 25, 2026

Site Description :   Starting with a smile, the staff at Markville Mall is committed to providing its customers with all the information, courtesy, and care that they require during their visit to Markville. It is their pleasure to assist in any way they can.  Their friendly and professional Guest Services representatives are here to help, inform and make your visit to Markville easy and enjoyable. Markville Mall is dedicated to community health, spirit, and the preservation of the environment. They are committed to the social needs that impact their community. They are also introducing a bold new vision for the Markville Shopping Centre to create a truly world-class retail destination in one of Canada’s most affluent and dynamic communities. They are a member of the Cadillac Fairview family, one of North America’s largest investors, owners, and managers of commercial real estate. Cadillac Fairview is an industry leader whose vision is to be the most dynamic real estate organization in the market by exceeding the expectations of their customers, colleagues, and stakeholders in an entrepreneurial working environment.

Job Description :   Working assigned shifts, you will be responsible for completing investigations and incident reports.  You will be expected to perform constant patrols and interact with tenants and members of the public to provide direction and promote good customer service while providing a security presence.  Respond to all emergencies and take the lead role in all incidents involving violent individuals.  You will be required to conduct arrests, enforce mall rules, and remove undesirables from the property.

Duties & Responsibilities :

• Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
• Able to use tact and diplomacy in dealings across a range of settings and situations
• Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive
• Ability to maintain and enforce access control procedures
• Solid understanding of emergency and standard operating procedures
• Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
• Assist with Fire & Life Safety inspections
• Maintain a detailed memo book and prepare incident reports on all matters dealt with using CF's standard report-writing program
• Conduct periodic patrols of property either by foot or by vehicle & Investigate incidents and occurrences & draft detailed incident and occurrence reports
• Maintain the peace, safety, and security of all patrons, clients on the property & Monitor CCTV surveillance systems
• De-escalate emergency / crisis situations & Assist emergency and law enforcement personnel
• Access control, line management, customer service
• Assist with daily operations as needed / required or directed.

Qualifications :

Prerequisites :