Talent.com
Regional Managers

Regional Managers

Lordco Auto PartsBritish Columbia, Canada
30+ days ago
Salary
CA$30.50 hourly
Job type
  • Full-time
Job description

Description

Position : Regional Managers  Are you passionate about engaging with people and sharing your automotive expertise? Are you seeking a dynamic role where you can lead and drive growth? If you're excited to be part of a winning team, bring your passion for automotives and let work, work for you. Regional Managers are key members of the Management team, as such you are expected to uphold company operational practices and customer service standards within your region, making sure each location is running efficiently and complies with all company directives. Join our team and let your passion fuel your success. What You'll Do :

  • Build, guide, train, and develop a motivated team to achieve high levels of customer service and business results
  • Collaborate with each manager to create and implement development plans for their growth in their current role and future career advancement
  • Address customer concerns promptly and professionally
  • Upholding merchandising and operational standards
  • Regularly visit and oversee the operations of multiple store branches
  • Identify growth opportunities within store operations to help achieve targets
  • Ensure clear communication and implementation of company operational procedures in all stores
  • Engage with staff at all levels, maintaining an approachable demeanor. Serve as a mentor and coach, fostering continuous growth within the region and providing ongoing guidance and support
  • Ensure that all branches follow safety, health, and business laws and regulations
  • Uphold the company’s standards of excellence and service, ensuring consistent high-quality performance
  • Adhere to company operational practices and customer service standards across your region, ensuring each location operates efficiently and in compliance with all company directives
  • Build, grow, and maintain strong customer relations within the region
  • Identify and promote high-performing team members and communicate career advancement opportunities
  • Maintain appropriate staffing levels to support store operations
  • Support store culture and moral
  • Ensure effective implementation of company initiatives, including Elite Extra, cycle counting, health and safety, TDG, phone scripts, and customer service standards and communication
  • Maximize company profits across supervised branches including store productivity & efficiencies
  • Participate in regular meetings and provide updates on store initiatives

Do you fit the part?

  • 5+ years of experience in the auto parts retail business
  • 5+ years of leadership and people management experience
  • Ability to produce results while maintaining a positive team environment
  • Excellent verbal and written communication skills
  • Excellent organizational skills and the ability to meet deadlines
  • Detail-oriented and able to manage multiple priorities at once
  • Ability to motivate others on a team and help them succeed
  • Have a class 5 license and the ability to drive from store to store
  • Strong knowledge of company policy, goals, and standards
  • Organizational skills to manage large amounts of information
  • Troubleshooting and problem-solving abilities
  • Ability to generate a variety of reports and presentations displaying regional performance
  • The ability to lift up to 50lbs
  • Strong customer service skills in the areas of handling disputes and treating customers with care
  • Open to relocation if necessary and willing to travel to stores within the region

    • At Lordco Auto Parts, we are committed to fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion in every aspect of our organization. We recognize that embracing diversity enriches our workplace, enhances our perspectives, and fuels innovation. Applications must be submitted by August 30th.