Application Release Engineer - Operations I

Description

CUSTOMER

Provide specialized technology related build support (e.g. research, installation, configuration, provisioning, administration support of systems, applications) and ensure the service or build support meets or exceeds established standards / service levels, while minimizing operational risk

Partner with key stakeholders to schedule packaging and release new applications in a timely manner; reduce change execution times by planning implementations with parallel work streams Continuously strive to improve the stability of production environment by partnering closely with key stakeholders on setting up, maintaining, and monitoring applications / systems, ensuring availability targets are met

Ensure timely notification and escalation of possible issues / problems, options and recommendations for prompt resolution; communicate project status and provide timely escalation of issues to ensure project objectives are met

Deliver effective and defect-free support (application, hardware, software and / or operations), researching system issues / opportunities, overseeing the execution of recommendations, and maintaining accurate documentation

Interact with clients to provide quality service / solutions consistent with objectives and client requirements

Participate in projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment

SHAREHOLDER

Monitor system lifecycles, ensuring specifications and functionality support business objectives and architecture decisions, undertaking re-development, as required

May monitor the performance of the environment by using meaningful metrics

Assess and analyze optimization opportunities to the operational environment to improve performance and / or resource utilization

Ensure effective change management discipline is used

Assist in the maintenance of secure computing facilities and technical infrastructure / architecture to support clients and applications as appropriate

Adhere to existing processes / standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalate issues as required

Identify / implement process improvements to enhance revenue, customer experience and / or reduce costs

Comply with well-defined enterprise technology delivery practices and standards and project management disciplines

Make effective use of the cost management processes in place in own unit

Continuously enhance knowledge / expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development / delivery

EMPLOYEE / TEAM

Work effectively as a team, supporting other members of the team in resolving critical service issues

Prioritize and manage own workload in order to deliver quality results and meet timelines

Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interest.

Participate in knowledge transfer within the team and business units

Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and / or team

BREADTH & DEPTH

Works independently in a senior / lead role on a diverse range of tasks and may be relied upon to coach / educate others

Subject matter expert and consults with clients, team, and / or project team to provide technical guidance and highly complex troubleshooting / problem resolution

Leads the support of highly complex and / or comprehensive applications / systems and / or business lines

Identifies root causes and implements targeted and controlled remediation plans

May install, configure, upgrade, administer business applications / systems in co-ordination with appropriate stakeholders

Reviews, participates, and implements procedures

Research industry standards, best practices and new innovations in technology and makes recommendations

EXPERIENCE & EDUCATION

Undergraduate degree or Technical Certificate

5-7 years relevant experience

DevOps Tools, ie Jenkins, Bitbucket, Nexus, etc

Python knowledge

Strong Knowledge of Linux, Unix and Wintel OS

Knowledge of Azure

Knowledge of Confluence and Jira

Who We Are :

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information :

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only) :

Sans Objet