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Property Manager

Property Manager

FitzroviaToronto, ON, Canada
3 days ago
Job type
  • Full-time
Job description

About the Role :

Fitzrovia is seeking a dynamic Property Manager to lead our property team at The Waverley . This role involves maintaining our communities to deliver an exceptional experience and ensuring top-notch service at all times. The Property Manager will also be instrumental in building and energizing high-performing teams to drive the property's success.

At Fitzrovia, we pride ourselves on being an entrepreneurial and innovative organization, which makes this role well suited for a candidate looking to roll up their sleeves, wear multiple hats and contribute to all aspects of real estate investment and development. .

Responsibilities :

  • Ensure the seamless operation of our community in a fast-paced environment by overseeing all aspects, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits
  • Deliver a 5-star living experience by providing exceptional customer service and continually seeking ways to enhance the resident experience. Align with the building's brand to improve customer satisfaction, reputation, renewals, revenue, and profitability
  • Maintain a positive living environment by promptly resolving resident conflicts and ensuring consistent follow-up
  • Drive revenue growth through a deep understanding of market competition and the development of creative marketing programs.
  • Develop, mentor, lead, and manage a high-performing, cohesive team, including leasing, concierge, maintenance, and management personnel, to maximize engagement and minimize turnover
  • Uphold and model the Fitzrovia mission to be a best-in-class property management company
  • Manage and maintain all aspects of the community’s budget, finances, property performance, and financial metrics
  • Collaborate with leasing staff to ensure that leasing and marketing objectives are achieved
  • Audit resident files to ensure they meet company standards
  • Foster positive relationships with community vendors, prospects, residents, and team members
  • Identify leasing opportunities, set goals for the leasing staff, and work on improving the performance of each team member

Qualifications and Experiences :

  • High school diploma or equivalent required, post-secondary or bachelor’s degree considered a strong asset
  • 3-5 years of property management experience, with 2-3 years of financial experience in budgeting and financial reporting
  • Proven experience in a supervisory role, with a strong ability to lead and develop teams.
  • Excellent communication and customer service skills.
  • Ability to manage multiple priorities and adapt to changing demands.
  • Calm, even-tempered demeanor, capable of handling high-pressure situations.
  • Self-motivated, curious, and results-driven.
  • Proficiency in Microsoft Office Suite; experience with Yardi property management software is preferred.
  • Strong general office, bookkeeping, and sales skills

    • Why Fitzrovia :

    Fitzrovia is a vertically integrated development and asset manager focused on Class-A and vintage-style apartment buildings across the Greater Toronto Area (GTA) and Montreal. Fitzrovia provides best-in-class development, construction, property and asset management with a focus on design, active lifestyle management and exceptional customer service.

    Fitzrovia partners with public institutions, pension funds and high net worth investors who have a bias towards long-term cash flow generating assets. The company is the largest developer of purpose-built rental apartments in Canada with over $9 billion of assets under management.

    We focus on our people and our culture, and offer a competitive salary, benefits, and career development opportunities. Fitzrovia’s commitment to hospitality is at the core of our DNA. To learn more about Fitzrovia, our people and our properties, visit www.fitzrovia.ca .

    Fitzrovia is an equal opportunity employer and is committed to creating an inclusive environment for all our employees. If you require reasonable accommodation during the recruitment process, please reach us at [email protected].