ServiceNow Developer - RQ02116

ServiceNow Developer - RQ

Duration: Until 31 Jul (possibility of extension)

Location: Remote

We are seeking a highly experienced and certified A ServiceNow Developer to design, configure, and customize applications within the ServiceNow platform to streamline business processes.. Responsibilities include gathering requirements, scripting (JavaScript), UI customization, and supporting upgrades.

Role Deliverables

• Collaborates with the client’s platform team to enable necessary plug-ins
• Develops and configures components based on functional specifications
• Works closely with the Solution Architect and Functional Lead/BA for technical guidance and design adherence
• Participates in daily stand-ups and sprint reviews for progress updates
• Conducts unit testing for all developed components
• Fixes defects identified during the Build and UAT phases
• Retests after resolution to confirm compliance with requirements
• Maintains technical documentation for configurations, including implementation steps
• Conducts knowledge transfer sessions with the client’s platform support team
• Supports the client’s platform team to execute the cut-over plan for go-live
• Provides hyper care support and manages the tracking/resolution of hyper care defects

Skills:

• 5+ years of experience in ServiceNow configuration and development.
• Ability to design, develop and deploy custom applications in ServiceNow
• Experience with integrations between ServiceNow and other third-party systems
• Experience with ITSM (Incident, Change, Problem, Request) and preferably HRSD.
• Strong, practical experience with JavaScript, APIs, data imports, and web technologies.
• Bachelor’s degree in math, engineering, information systems, or a related field
• Certified System Administrator (CSA) and Certified Application Developer (CAD) are preferred.
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders
• Strong analysis, problem-solving, and decision-making skills