We are the leading manufacturer of pressure washers, air compressors, generators and water pumps serving industrial markets in over 30 countries.
Headquartered in Abbotsford, BC, our third generation, family-owned business is focused on designing quality products and delivering exceptional service.
We are proud to be recognized for the third year running as one of Canada’s Best Managed Companies .
We are looking for an experienced BILINGUAL SERVICE ADVISOR to join our growing team!
This is a remote position that requires working 5 days a week, Monday to Friday until December 31, 2024.
As of Jan 1, 2025, the remote position will require working 5 days a week, Wednesday to Sunday
Who you are :
- Independent, assertive, self-confident individual who takes initiative and controls your own activities.
- You manage multiple priorities and like to be challenged.
- You are competitive, a problem solver and are driven to get things done.
- You like the freedom to take charge of your own assignments and see the results of your work.
What you'll do :
- Play an active role in troubleshooting products & equipment to resolve customer challenges or technical issues using a "customer first" and "solution focused" mindset.
- Answer requests from customers regarding general product information, maintenance, repairs, and / or warranty claims.
- Collaborate with our service center network providing the best technical assistance and training possible.
- Get creative and put those technical skills to use through the development of service bulletins & training packages.
Requirements
Our ideal candidate will have :
- Experience troubleshooting equipment (are a 'go-to' product expert).
- Industry related experience in power equipment, agriculture, automotive, power tools, or manufacturing.
- Knowledge & experience working with small engines or power equipment.
Benefits
Why work at BE?
We offer a competitive salary with awesome perks & benefits!
the salary range for this position is $60,000 - $75,000 dependent upon skills & experience)
- Group medical, dental & vision care benefits.
- Salary continuance program (Short-Term Disability coverage) and life insurance.
- Mental Health & Wellness Resources through our Employee & Family Assistance Program.
- RRSP program with a 2.5% company matching program.
- Awesome discount on BE products for our employees to enjoy!
- Opportunities to volunteer your time in your local community - with pay!
- Training and Development opportunities.
- Strong culture to promote from within.
We thank all applicants; however, only those considered qualified will be contacted for an interview.
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