Records & Registration Associate

Work arrangement : 5 days onsite at UNF

Reports To : Manager, Records And Registration

Reason for vacancy : Existing vacancy

Expected hiring salary range : $55,000 to $58,000 per year.

• Offered salary will be determined through an internal review process.

Purpose

The Records and Registration Associate is an Office of the Registrar team member, reporting directly to the Registrar, with specific responsibility for performing complex and specialized administrative functions related to creating, securing, and maintaining accurate student records and course registration. The Records and Registration Associate is the primary resource for enquiries from students, staff and faculty on registration, grading, fee assessment, transcripts, deadlines, graduation processing and related university policies and procedures. This position also reviews and processes a variety of forms and documents while checking for correct application of procedures and accuracy. The Records and Registration Associate works with the Office of the Registrar’s staff to ensure new students are registered correctly in their programs and courses, and responds to student inquiries by phone, email, and in person. The Records and Registration Associate investigates student concerns and works with colleagues in cross-functional university departments to identify and facilitate resolutions. The Records and Registration Associate is familiar with all aspects of the Office of the Registrar’s policies and procedures to assist in delivering exceptional service to prospective and current University of Niagara Falls Canada students.

Specific Responsibilities

Skills and Qualifications

To be successful as a Records and Registration Associate, individuals must be committed to developing, maintaining and demonstrating the following :

Education and Experience

Use of AI Disclosure

University of Niagara Falls Canada (UNF), UNF is committed to a fair and transparent recruitment process. While AI tools assist us in identifying and communicating with candidates, applications are reviewed by our dedicated Talent Acquisition team to ensure a thorough evaluation of all candidates.

We value diversity and strive to create an inclusive environment where all individuals have an equal opportunity to succeed. We comply with all relevant laws and regulations in Ontario and adhere to the highest standards of ethical hiring. We are committed to protecting your personal information and ensuring that all data collected during the recruitment process is handled with the highest level of confidentiality.

Diversity and Inclusivity Statement

University of Niagara Falls Canada (UNF) is strongly committed to equity, diversity, and inclusivity within its community and especially welcomes applications from racialized persons / persons of color, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

University of Niagara Falls Canada recognizes that applicants may have had obligations outside of work that have negatively impacted their record of achievements (e.g., parental, elder care, and / or medical). You are not required to disclose these obligations in the hiring process. If you choose to do so, UNF will ensure that these obligations do not negatively impact the assessment of your qualifications for the position.

If you require any accommodations at any point during the application and hiring process, please contact jobs@unfc.ca.

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