Job Title
Bilingual Tax Expert - Work from Home (Intuit)
Overview
Intuit is the global financial technology platform powering prosperity. We serve over 100 million customers worldwide with products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp. We are seeking a virtual, customer‑facing tax expert to help our clients complete their taxes and accelerate our goal of powering prosperity worldwide.
Responsibilities
- Help clients complete their taxes using Intuit TurboTax products, providing tax guidance and reviewing personal tax returns for customers who complete their own return.
- Prepare full‑service tax returns while managing product / software inquiries.
- Utilize government websites, professional resources, and team expertise to provide accurate answers in client‑friendly language.
- Interact with customers via Intuit’s state‑of‑the‑art video communication software and document interactions to maintain accurate records.
- Provide real‑time tax guidance in both English and French to customers across Canada.
Qualifications
Minimum 2+ years of paid professional tax preparation experience.Experience using professional tax software to prepare and file personal tax returns, including complex elements such as employment, self‑employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.Proficient in both English and French.Excellent customer‑service skills with confidence in video and audio communication.Flexible to work a minimum of 20 hours per week with a flexible schedule.Ability to provide CRA Representative ID (RepID) for CRA Represent a Client service.Preferred Additional Experience
Experience preparing Business Tax (T2) returns.Experience preparing Quebec Tax (TP1) returns.Compensation
Base pay range : Canadian East Ontario : 24.50–33.50 hourly; British Columbia : 24.50–33.50 hourly; Nova Scotia : 24.50–33.50 hourly. Eligible for cash bonus, equity rewards, and benefits as per Intuit’s plans.
Additional Information
The role is part‑time (minimum 20 hours per week) and remote. It requires a Computer / Internet connection and proficiency in video communication tools. This is an existing vacancy, and the posting is currently open.
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