Job Summary
The Manager, Engineering Processes is responsible for leading internal and external projects as assigned, with an emphasis on establishing and enhancing key processes in the Engineering value map, including handling communications, relationships, costs, and project management. The role is required to start key initiatives and collaborate with stakeholders within several CN departments. The incumbent assists in developing and executing Engineering’s functional strategy that improves the performance of the team including a strong focus on oversight, delivery, and communication for smooth integration and maximum success.
Main Responsibilities
Engineering Strategy Execution
- Support the implementation and execution of the corporate strategy through alignment of programs and initiatives across all Engineering sub-functions
- Link organizational and functional dependencies highlighting cost and benefits over time
- Facilitate planning and prioritization of functional goals and priorities, ensuring a direct connection to long-term business goals
- Ensure that the strategic portfolio is well documented and clearly communicated to key stakeholders in order to ensure alignment and understanding of the value drivers
- Handle governance forums for regular process updates, issue escalation, and information dissemination to facilitate project prioritization and decision making
- Ensure the progress and delivery of key initiatives
- Collaborate with the leadership team to oversee and finalize materials for executive committee
- Support change management activities into project and implementation plans
- Identify activities required to handle risk and resistance that may be associated with change
- Support and deliver on the communication plans to keep stakeholders informed, engaged, and supportive of project and program initiatives
- Support in driving Engineering’s Engagement Plan
- Oversee budgeting, headcount, and communication alignment to support strategic goals and organizational evolution
Administration
Oversee Engineering townhall and collaboration workshops to ensure integrated planning and stakeholder involvementDraft, review, and execute communications on behalf of Vice President, EngineeringEnsure project management practices and principles are followed when launching and running an initiative from start to endEnsure change management practices and principles are applied when launching and running business implementationWorking Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress while running simultaneous projects. The role requires travel within North America.
Requirements
Experience
Management
Minimum 5 years of pervious management experienceoExperience interacting with executives, strategy development, change management, and handling multiple stakeholders
Education / Certification / Designation
Bachelor’s Degree in Business Administration or Operations ManagementMaster’s Degree in Business AdministrationChange Management (PROSCI) certificationProject Management (PMP) certificationAny designation for these above would be considered as an assetCompetencies
Demonstrates agility and drives changeKnows the business and stays current on industry needsCollaborates with others and shares informationSets direction and inspire othersCommunicates with impactLeads by example for the safety and security of allTechnical Skills / Knowledge
Strong computer skills and knowledge of Systems, Applications, and Products (SAP), Business Warehouse (BW), Microsoft Office including Microsoft project, and CN internal SystemsKnowledge of railroad operations and back-office processStrong understanding of technology trends, change management and project management strategies