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Account Director

Account Director

Havas Health NetworkToronto, ON, Canada
26 days ago
Job type
  • Full-time
Job description

Havas Health Toronto is looking for an experienced Account Director, Client Services to join our dynamic team. If you’re a strategic thinker, a client relationship builder, and passionate about leading great work in the health & pharma space — we’d love to hear from you.

About the Role :

As an Account Director at Havas Health Toronto, you’ll lead client relationships, mentor a talented team, and ensure our work not only meets expectations—but exceeds them. You’ll play a key role in delivering strategically grounded, creatively excellent, and business-driving campaigns across multiple health and pharma brands.

Key Responsibilities :

1. Drive Client Success (40%)

  • Develop deep knowledge of assigned drug brands, therapeutic areas, and market dynamics
  • Lead strategic communications planning and campaign execution
  • Build trusted client relationships and identify opportunities to add value
  • Manage budgets, timelines, and ensure smooth internal workflows
  • Track revenue forecasts and proactively manage project financials

2. Team Leadership & Development (20%)

  • Mentor and support team members in their growth
  • Provide clear direction and regular feedback
  • Develop annual performance plans with each team member
  • 3. Champion Creative Excellence (15%)

  • Collaborate closely with Creative, Strategy, and Digital teams
  • Ensure briefs, estimates, and timelines are well-defined and aligned
  • Help craft and sell through CBIs that push brands forward
  • Uphold strategic and creative quality throughout execution
  • 4. Grow Existing Business (15%)

  • Identify and pitch new opportunities within current client portfolios
  • Collaborate across departments to create compelling sell stories
  • 5. Support New Business Efforts (10%)

  • Contribute to pitch strategy, development, and presentations
  • Help shape winning narratives and bring fresh thinking to the table
  • Team Management :

    Direct reports may include Account Supervisors / Managers and Project Managers.

    What We're Looking For :

  • Proven experience in client services / account management in a healthcare or pharma agency setting
  • Strong working knowledge of PAAB
  • Strong strategic thinking, financial acumen, and leadership skills
  • Exceptional communication and relationship-building abilities
  • Passion for great work and a collaborative mindset
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    Account Director • Toronto, ON, Canada