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[Tress Lounge] Salon Manager Revenue Strategy & Operations
[Tress Lounge] Salon Manager Revenue Strategy & OperationsOChaplia Holdings • Brampton, ON, Canada
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[Tress Lounge] Salon Manager Revenue Strategy & Operations

[Tress Lounge] Salon Manager Revenue Strategy & Operations

OChaplia Holdings • Brampton, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Salon Manager Revenue Strategy & Operations

Location :  Multiple Tress Lounge Locations Ontario

Reports To :  Executive Leadership

Contract Type :  Full-Time Independent Contractor | Performance-Based

Compensation :  Up to $7,000 / month (Commission + Growth Incentives)

About Us

Tress Lounge Canada is a premier beauty salon brand known for delivering luxury service, modern styling, and a thriving multi-location presence across Ontario. As we scale our operations, we are looking for a strategic and business-minded  Salon Manager  to drive revenue, lead team performance, and support franchise growth.

Role Overview

This is a high-impact, multi-location management role ideal for a seasoned salon professional with a deep understanding of revenue management, operational excellence, and team leadership in a luxury setting.

The Salon Manager will be responsible for overseeing all aspects of operations, sales performance, and customer experience at assigned locations. You will implement business strategies that increase profitability, improve staff performance, and create a best-in-class client journey.

Key Responsibilities : Revenue Management & Business Analytics

  • Monitor and drive daily, weekly, and monthly sales performance across salons
  • Analyze service and retail sales trends to identify underperforming areas and upsell opportunities
  • Develop and execute upsell / cross-sell strategies (e.g., product bundling, dynamic pricing, promotions)
  • Set and track provider-level sales goals; manage commission structures and productivity benchmarks
  • Conduct P&L reviews, revenue forecasting, and profitability analysis
  • Use booking software (e.g., Zenoti, Fresha, Phorest) to generate business reports and client segmentation
  • Optimize appointment scheduling and resource utilization to reduce downtime

Team Leadership & Staff Development

  • Lead recruitment, training, and performance management of in-salon teams
  • Implement sales training on client consultation and product knowledge
  • Set clear goals and reward high performers through incentive programs
  • Foster a high-performing, service-first team culture with accountability
  • Align staff capacity with peak service demand to maximize service volume
  • Client Experience & Retention

  • Improve service delivery through SOPs, time management, and feedback loops
  • Drive 85%+ client retention through relationship management and loyalty strategies
  • Partner with HQ and LOréal to implement client experience standards
  • Address client concerns and ensure real-time service recovery as needed
  • Franchise & Brand Operations

  • Support onboarding and operational setup of new franchise locations
  • Ensure adherence to Tress Lounge brand standards across salons
  • Conduct operational audits and report compliance metrics to senior leadership
  • Collaborate with LOréal brand consultants on merchandising, education, and promotions
  • Marketing Collaboration & Local Promotions

  • Coordinate with marketing team to launch revenue-generating promotions
  • Propose location-specific campaigns based on traffic patterns and seasonal insights
  • Leverage CRM data for loyalty and re-engagement marketing
  • Who We're Looking For

    Must-Have Experience :

  • 3-7 years of salon or spa management in luxury or premium environments
  • Direct experience managing P&L, team performance, and revenue strategy
  • Knowledge of booking / CRM platforms (Zenoti, Vagaro, Phorest, etc.)
  • Track record of improving service sales, product conversion, and client loyalty
  • Skills & Attributes :

  • Business-savvy with strong analytical thinking
  • Sales-driven leadership style with a proactive mindset
  • Confident with interpreting data and setting KPIs
  • Strong interpersonal skills and a team-coaching orientation
  • Passion for client service and excellence in the beauty industry
  • Performance Benchmarks (Year 1)

  • Achieve 15%+ revenue growth across assigned locations
  • Maintain 85%+ client retention rate
  • 95%+ compliance in monthly operational audits
  • Consistently meet tailored monthly sales quotas
  • Present strategic quarterly reviews to leadership
  • Compensation & Benefits

  • Base Compensation :  Up to $7,000 / month (based on performance and location count)
  • Commissions :  Tied to monthly net revenue and growth targets
  • Bonuses :  Available for franchise support, staff KPIs, and location-specific achievements
  • Other Perks :  On-site parking, brand training access, franchise mentorship opportunities
  • How to Apply

    Send your resume and a short cover letter to  hr@tresslounge.com

    Subject Line :   Salon Manager Revenue Strategy Application

    Job Type : Full-time

    Pay : Up to $7,000.00 per month

    Additional pay :

  • Commission pay
  • Benefits :

  • On-site parking
  • Work Location : In person

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    Salon Manager • Brampton, ON, Canada

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