Room Attendant

Job Description

Job Description

Ø Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards.

Ø Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to supervisor.

Ø Reports needed repairs of unsafe conditions to supervisor.

Ø Responds to requests from guests, supervisors or management in a timely and efficient manner.

Ø Maintains linen cart and supplies neat and organized to department standards.

Ø Maintains security of equipment, keys and supplies issued each day.

Ø Reports and logs lost and found articles to supervisor.

Ø Follows procedures for standard cleaning and self-inspecting program.

Ø Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.

Ø Provides a professional image at all times through appearance and dress.

Ø Follows company policies and procedures.