This work is customer service focused and is comprised of routine typing, clerical work, and reception work. Subsequent to receiving initial instructions, an employee of this class is responsible for the effective performance of recurrent clerical and receptionist duties. Work is checked by a superior for accuracy and conformance to established procedures.
Some of the key responsibilities of this position include but are not limited to :
- Types from copy, rough draft or general instructions, a variety of materials such as correspondence and reports
- Provides information and assistance to the public and other departments on matters requiring working knowledge of department procedures, rules, and regulations
- Processes, checks and maintains a variety of office records, files, reports, statistics, documents and related material
- Acts as receptionist for the work area by greeting, responding and redirecting customers
- Operates a variety of standard office software and equipment
- Performs other related duties as required
The successful candidate for this position will have :
Completion of Grade 12Six (6) months recent experience in a front-line customer service role50 wpm typing speedIntermediate proficiency in Microsoft Word and OutlookBeginner proficiency in PowerPoint and ExcelWorking knowledge of business English, spelling, punctuation and arithmeticWorking knowledge of office practices and proceduresWorking knowledge of the applicable regulations, policies, and practices which govern departmental activitiesAbility to deal effectively and professionally with members of the public other City staff and elected officialsAbility to represent City and Department in a positive, professional mannerAbility to operate a variety of standard office equipment and softwareWhy should you consider working for us?
An hourly starting wage of $29.53 (2025 rate of pay)We take our work seriously but not ourselvesWe have a positive attitude about the work we performWe care deeply about our communityOur organization is the ideal size for you to make a difference and have an impactWe have a strong learning culture and want our people to grow and succeedWe are a living wage employer