Client Services Representative

Job Title : Client Service Representative (CSR) Location : Eagleview Veterinary Hospital – Squamish, BC Schedule : Part-time (2-3 days per week, 9.5-hour shifts).

Must be available for weekend & evening shifts until 8 : 00 PM. About Us Eagleview Veterinary Hospital is a compassionate, community-focused clinic dedicated to providing high-quality care for pets and outstanding service for their families. We are proud of our supportive team environment and our commitment to creating a welcoming experience for every client who walks through our doors. The Role We are looking for a friendly, organized, and client-focused Client Service Representative to join our team. As the first point of contact, you will play an essential role in ensuring a positive and caring experience for both clients and their pets. Schedule Details Averaging around 2-3 shifts per week 9.5 hours per shift Schedule includes most weekends & evenings until 8 : 00 PM Ideal for someone seeking consistent part-time hours with full workdays Key Responsibilities

• Greet clients and their pets warmly and professionally
• Answer phones, respond to email inquiries, and schedule appointments
• Manage patient records and maintain accurate information
• Process payments and handle invoicing
• Support the veterinary team with administrative tasks
• Maintain a clean and organized reception area & consultation rooms
• Provide compassionate support during routine and urgent visits

What We’re Looking For

What We Offer