Position : B2B Customer Service Representative Location : Montreal East Salary : Up to $60,000 based on experience Benefits : Assurance, REER, personal days offAre you passionate about delivering outstanding customer service?
Our client, a well-established distribution company, is seeking a dedicated B2B Customer Service Representative to enhance their customer interactions and streamline their order processing.
Key Responsibilities : - Responding to customer inquiries via phone and email- Overseeing the complete order cycle from receipt to delivery, managing inventory and logistics - Updating and maintaining customer and order databases- Working closely with sales and purchasing teams to foster seamless communication and service- Identifying and implementing opportunities to enhance processes for greater customer satisfaction and operational efficiency- Collaborating with the sales team on marketing strategies and other essential initiativesRequired Skills and Qualifications : - At least a DEC- At least 2 years of experience in customer service or order management in a B2B environment- Proficient in Office Suite, ERP, and CRM systemsThey offer a collaborative work environment, competitive salary, and comprehensive benefits designed to support your professional growth and personal well-being.
Ready to make an impact? Apply now and become a vital part of their customer service team! Please submit your resume to Clare White at cwhite@quantum.
ca.REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.
CNESST permit numbers : AP-2000158 & AR-2000157