B2B Customer Service Representative

Services de Gestion Quantum Ltée
Montréal, Quebec, Canada
$60K a year
Permanent

Position : B2B Customer Service Representative Location : Montreal East Salary : Up to $60,000 based on experience Benefits : Assurance, REER, personal days offAre you passionate about delivering outstanding customer service?

Our client, a well-established distribution company, is seeking a dedicated B2B Customer Service Representative to enhance their customer interactions and streamline their order processing.

Key Responsibilities : - Responding to customer inquiries via phone and email- Overseeing the complete order cycle from receipt to delivery, managing inventory and logistics - Updating and maintaining customer and order databases- Working closely with sales and purchasing teams to foster seamless communication and service- Identifying and implementing opportunities to enhance processes for greater customer satisfaction and operational efficiency- Collaborating with the sales team on marketing strategies and other essential initiativesRequired Skills and Qualifications : - At least a DEC- At least 2 years of experience in customer service or order management in a B2B environment- Proficient in Office Suite, ERP, and CRM systemsThey offer a collaborative work environment, competitive salary, and comprehensive benefits designed to support your professional growth and personal well-being.

Ready to make an impact? Apply now and become a vital part of their customer service team! Please submit your resume to Clare White at cwhite@quantum.

ca.REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.

CNESST permit numbers : AP-2000158 & AR-2000157

3 days ago
Related jobs
Services de Gestion Quantum Ltée
Montreal, Quebec

Position: B2B Customer Service Representative Location: Montreal East Salary: Up to $60,000 based on experience Benefits: Assurance, REER, personal days offAre you passionate about delivering outstanding customer service? Our client, a well-established distribution company, is seeking a dedicated B2...

Fuze HR
Montreal, Quebec

Reporting to the Quality Manager, this position involves managing customer service. The successful candidate will showcase communication and organizational skills to ensure outstanding customer service. Work closely with the customer service team to achieve common goals. Minimum 1 year experience in...

Bio-Rad
Montréal, Quebec

We are currently recruiting for a Customer Service Representative position. Web support (Self-service portal for customer and sales team). The ideal candidate has a minimum of three years’ experience in Customer Service. Minimum 3-5 years’ experience in Customer Service. ...

Quantum Management Services
St-Laurent, Quebec

Customer Service Representative. Are you passionate about providing outstanding customer service? Do you have experience in client service, particularly in industries like telecommunications or similar fields?. Customer Service Representative. Fluently bilingual to effectively communicate with custo...

Axelon Services Corporation
Montreal, Quebec

Senior Customer Service Representative. Additional Skills: Process Improvements | Invoices | Financial Processing | Client Base Retention | Salesforce (Software) | Project Management | Claims Knowledge | Service Level Agreement (SLA) | Customer Accounts | Conflict Management | Order Entry | Claims A...

Nova Halifax
Caloocan

As a Customer Service Representative, you will be responsible for working directly with our customer service team to increase and support our promotional event & sales strategies. Customer Service Representative -  New Expansion!. For our Customer Service Representatives, we are looking fo...

Groupe Polygon
Boisbriand, Quebec

You will primarily be responsible for providing excellent customer service, taking and processing orders, and selling products to our clientele. If you are someone passionate about customer service, who shows initiative and versatility, has attention to detail and accuracy, and wants to actively con...

Scotiabank
Montreal, Quebec

As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and services, and be a proactive promoter of iTRADE's client-focused cultur...

Apex Focus Group
Laval, Quebec
Remote

Position: Paid Panel Immediate Start - Remote Part-Time/Full-Time - Customer Service Representative WelcomeOur company is looking for qualified candidates to take part in paid national and local focus groups, clinical trials, and market research studies. This is an excellent opportunity to supplemen...

Wesco
Pointe-Claire, Quebec

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Vous analysez les bes...