Who we are
mobileLIVE is one of the fastest-growing IT Services and Consulting companies in Canada and serves some of the most iconic brands, including Google, Loblaws, Staples, Telus, Bell, Rogers, CIBC, BMO, CMLS, Fossil, Fitbit and more.
Over the last decade, we have achieved 100% client retention and earned more than 20 notable industry recognition. This reflects our reliability in delivering what we promise and the quality we bring to every engagement.
Join our growth-driven culture and help us lead, innovate, and simplify. We are looking for a team members who embody our values :
- Empathetic - we listen, we understand, and are considerate of everyone
- Persevering - we dont give up on challenges or people and go all the way
- Inclusive - we value everyone and their perspectives
- Reliable - we deliver what we promise, and more
- Innovative - we make things better than they were yesterday
The role
We are seeking an empathetic, agile, and results-driven individual who can effectively partner with relevant departments to own and support the HR Operations and the Employee Experience at mobileLIVE. As HR Specialist, you will drive the complete employee journey which may include stages in recruitment, onboarding, and engagement programs while developing and reinforcing the desired brand culture.
You will
Acts as the first point of contact for employees to manage day-to-day employee relations issues and advise management and staff regarding all areas of HREnsure smooth induction and orientation of the new incumbents, ensuring an exciting and memorable onboarding experiencePlan, attend and represent mobileLIVE at different academic and technology / IT related events to promote mobileLIVE Brand and attract talentShare knowledge on effective practices, competitive intelligence, improvement opportunities, and transformational needsAdhere to high ethical standards, have / maintain detailed knowledge of and comply with all regulations / applicable employment lawsRespond to and resolve employee concerns, provide career guidance to the staff, proactively communicate on the on-going HR and company initiativesConduct employee surveys including, but not limited to post onboarding survey, exit interview, pulse surveys, post-training feedback, focus groups, and other feedback mechanisms and timely provide information gathered to the appropriate parties.Take responsibility for aligning business objectives, employees, and managementChampion and role model our culture, brand mission, purpose, values, and philosophyWork with HR team to provide support in compensation process review, performance and continuous improvement initiativesWork with payroll team to ensure weekly timesheet submissions, approvals and overtime calculations. Administer leaves, contract extensions, revisions to ensure payroll is aligned with changesAdminister Group Benefits Portal, Health & Wellness and EAP programs.Responsible for conducting AODA training and ensuring Health & Safety awareness training completion of new hiresPrepare Employment agreement, consulting agreement and process necessary paperwork including backchecks to ensure smooth onboardingCollects, analyze, and maintain data to measure the success of Employee engagement initiativesSupport HR team in process improvement projects, onboarding and offboarding, and high potential employee development necessary to increase organizational effectivenessProvide a range of human resources support including but not limited to employee relations, performance management, HRIS data integrity and employee engagement.Administer the employee appreciation tool to promote and automate the employee recognition programWho you are
5+ years' experience in a similar role, preferably at a technology companyProven experience in HR and employee relationsMust be highly organized, task-oriented, and have a strong team orientationAbility to manage multiple relationships and projects and work independentlyDemonstrates excellent oral and written interpersonal skillsMust be a great listener and possess a pleasant personalityMaintains a high level of accuracy on all assigned tasks and deadlinesExperience working in a fast-paced and highly cross-functional organizationProven knowledge of industry toolsWhat to expect
Besides Competitive Salary and working for one of Canadas Best Managed and Top 50 Technology Companies, you should expect :
Purposeful Work : autonomy, resources, and time you need to do what matters for our clients and most importantly - youPositive Environment : recognition coupled with a flexible environment that celebrates diversity, inclusivity and encourages everyone to achieve their bestGrowth & Development : opportunities to grow professionally and personally through mentorship, training, and development programsTransparency & Trust : direction, purpose, mission, and expectations are never a secret; you will always know where you stand as well as where you are goingExclusive Perks : discounts on shopping, the gym, insurance, mobile phone plans, not to mention an office smoothie bar and enough coffee to make you vibrateMeaningful Benefits : life happens. You will get health, dental, vision, disability, travel insurance, and much more all covered by usUnforgettable Events : team bonding, BBQs, office lunches (pizza, always pizza), gala dinners, and any other excuse to have funInclusion and equal opportunity employment
mobileLIVE is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal / Native American status, or any other legally-protected factors. Disability-related accommodation during the application process is available upon request.
Are you ready to join the award-winning team and help us accelerate digital transformation?
