Internal Account Manager

Maintain/develop a good relationship of trust with the client Respond to emails Answer the phone Submit the quotes Distribute documentation such as leaflets, catalogs Develop new business opportunities Present new product Maintain up-to-date customer information in the Sugar CRM system Explain policy: price, delivery, warranty, return of goods and customer credit Track STOCK Bo orders for distribution and notify customers Advise and assist customers (sales, issues, training, credit) Perform double checks of orders entered into the computer Managing Authorization Numbers for Returns