Keyholder - Waterloo

About Us

50% PROFIT SHARE | LIVING WAGE EMPLOYER | TAXI HOME CONTRIBUTION | STAFF DISCOUNT | PAID BREAKS | 4-WEEK SABBATICAL EVERY 5 YEARS | ADDITIONAL PAY FOR EACH BEER EXAM PASSED | CONTRACTED HOURS

We love great craft beer. We want everyone to be as passionate about it as we are – and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.

PROFIT SHARE | Our BrewDog Bars now share 50% of their profits with our fantastic crew. We’re setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job.

LIVING WAGE | We have proudly been Living Wage employers since and we have a commitment to continue this for all our crew. We believe that every employee should be paid a fair wage for a fair days work.

SAFE RIDE HOME | We want to make sure you get home safe after a hard shift. That’s why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew.

BEER TRAINING | We love beer and we want you to love beer too, so we’ll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. We’ll also pay you more per hour for each level you pass. You also get to try loads of beer…tough job right.

STAFF DISCOUNT | 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe

• don’t put your hoody in the fridge though)

PAID BREAKS | We know how much effort our teams put into work, so we pay your breaks to ensure you fully rest up and be at your best for the whole day.

4-WEEK SABBATICAL| After every 5 years here you will receive an additional 4 weeks off to spend it doing whatever you want.

AND A LOT MORE | Okay, deep breath… enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and a “staffy” crew beer at the end of every shift.

We’re also the world’s first carbon negative beer business. We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others’) for the environment.

About The Role

BREWDOG ARE ON THE HUNT FOR A DUTY MANAGER! BrewDog Waterloo will be the BIGGEST BrewDog location in the world, encompassing two floors of amazing craft beer, spirits, food and entertainment in the centre of the city. This prestigious site will become a flagship for the brand from the moment those doors open. Set in the brand-new Waterloo Station development, minutes from the London Eye, Houses of Parliament and other world-famous landmarks, this is going to be truly one of a kind.

This unique site is going to be a new immersive craft beer destination for London, with one of our biggest bars, brewery, stand-alone cocktail bar, coffee shop, workspaces and bowling alley… yes, we said a bowling alley!

We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. And now, we’re looking for a talented and passionate Duty Manager to join our team. Just in case you haven’t yet hit apply already, why not read on for more about what the role entails.

In this role you’ll be assist and support the management team in the running of shifts, and be involved in various back of house duties alongside front of house tasks. A big part of your job will be supporting, training and guiding our amazing staff to be even more incredible in their roles – making the bar a destination people want to come to. This role specially focuses on managing shifts and team on our busy bars.

You’ll be led by an experienced management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar.

About You

You’ll have at least 1-2 years’ experience in a management role in hospitality.

Knowledge of craft beer for this role would be desirable, but a willingness to learn if you don’t is essential. We’ve got all of the tools (and the beer), you just need to be excited to learn. You also must be customer service focused above all else, making sure every single experience a customer has rocks every time they come into the bar.