User Experience Architect

About the job

Role Name: UX Architect

Location: Calgary, AB (If candidate is based out of different location, it can be remote, but we need once in a month on site to Calgary) - The traveling cost will be reimbursement

Engagement Type: Contract (Client-facing role)

1. Role Overview & Context

We are seeking an experienced UX Architect to lead the design vision and user experience strategy for a large-scale digital transformation initiative within the logistics and transportation domain. The role is based in Calgary and involves working closely with a major logistics organization undergoing modernization of its customer-facing digital platforms.

The UX Architect will play a pivotal role in shaping product vision, simplifying complex onboarding journeys, designing intuitive dashboards, and improving shipment visibility experiences for enterprise and operational users. This is a highly collaborative, client-facing role requiring strong facilitation, strategic thinking, and hands-on design leadership.

Required Experience & Skills:

• 10+ years of experience in UX design, product design, or experience architecture roles

• Proven experience leading UX for complex enterprise or B2B platforms, preferably in logistics, transportation, supply chain, or industrial domains

• Strong expertise in simplifying complex onboarding flows and form-heavy experiences

• Demonstrated ability to design data-heavy dashboards that are intuitive, actionable, and user-centric

• Hands-on experience with design thinking methodologies, journey mapping, personas, and service blueprints

• Excellent facilitation and stakeholder management skills, with confidence in leading workshops and presentations at senior levels

• Proficiency with modern design tools such as Figma, FigJam, or similar collaborative platforms

• Strong understanding of accessibility, usability heuristics, and inclusive design principles


Nice to Have:

• Prior experience working onsite with North American clients

• Exposure to AI-assisted UX, data-driven design, or predictive experiences

• Background in rail, freight, logistics, or large-scale infrastructure systems


Personal Attributes:

• Strategic thinker with a strong systems mindset

• Comfortable operating at both vision and execution levels

• Strong communicator who can bridge business, design, and technology

• Adaptable, collaborative, and confident in client-facing environments