Supervisor

Your Opportunity:

Are you a leader that is looking to showcase your people management skills to make a difference in the delivery of healthcare in Alberta? Do you thrive in a fast paced, client focused environment? Health Shared Services is currently looking for a Scheduling Shared Services Manager to lead their Red Deer Scheduling Service Centre team.

Description:

Reporting to the Director, Central Scheduling Shared Services, the Scheduling Shared Services Manager is accountable for performance results, organization and direction of the Scheduling Service Centre (SSC) in Red Deer. This position provides leadership to the SSC scheduling teams while fostering a positive work environment that is focused on serving its customers. The Scheduling Shared Services Manager works collaboratively with client leadership teams to provide strong leadership to our customers when implementing standardized scheduling processes and policies and resolving complex client issues. This position works closely with Scheduling Shared Services leadership and teams (including Business Operations Performance and Development, Rotation Services, Relief Workforce Services, Business Support Services, Scheduling System Support) in the day-to-day delivery of scheduling services within the zone. The Scheduling Services Manager identifies SSC staffing requirements and is responsible for recruitment, staff development, work assignments and performance management, as required, for positions within the SSC. This position is accountable for monitoring expenditures, reviewing financial statements and completing variance analysis documents to ensure the SSC operates within its allocated budget.

Demonstrated ability to foster partnerships and relationships with internal and external stakeholders. Effective communicator with strong organizational skills, influencing skills and client focused orientation and commitment to providing quality services. Strong analytical, critical thinking, problem solving and communication skills (written and verbal). Ability to interact with staff and leadership from various levels within the organization. Demonstrates a strong commitment to client satisfaction.

As required.