Claims Analyst

Job Description

Job Description

Salary :

Masters Insurance Limited Job Posting

Position : Claims Analyst

Employment Status : Full-Time Employee

Location : Vaughan Office 7501 Keele Street, Suite 400, Vaughan ON, L4K 1Y2

Job Summary

This position will support our claims team with managing property and personal / commercial auto claims. Working with a high performing team of Claims Analysts, the successful candidate must be highly motivated, remain flexible to changing job priorities, and strive to create exceptional service experiences.

Masters assist employees by paying for job related courses that result in recognizing licenses or designations, including the RIBO Level 1 course!

Essential Job Functions

• Manage claims from start to finish by collecting information and documents, analyzing the claims, reporting the claims to the insurance company, and monitoring the progress of the claims until repair / settlement.
• Provide technical expertise, advice and advocacy for clients on all day-to-day claim related matters, inquiries and processes.
• Coordinate services that may be required by policyholders following an accident or incident, such as arranging a rental vehicle.
• Discuss coverage issues with clients and handling complaints associated with a claim.
• Contact and following up with auto body shops to ensure appraisals have been completed.
• Monitor any Bodily injuries (BI) and Accident benefits (AB).
• Negotiate total loss settlements between the client and insurer.
• Ensure fair settlement of a valid claim, seeking legal recovery of monies paid out and identifying reasons why full payment may not be made.
• Maintain accurate and up-to-date electronic claims files to fully document all claims.
• Build relationships with policyholders, loss adjusters, lawyers and forensic accountants, as well as other legal / claims professionals.
• Keep Masters summaries up-to-date by accurately inputting data into a spreadsheet.
• Participate in client meetings when required.
• Perform other related duties and special projects, as required.

Ideal Candidate Qualifications

Skill Sets Required

We at Masters Insurance Limited are an equal opportunity employer committed to an inclusive workplace. We will accommodate the needs of applicants in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act throughout all stages of the recruitment and selection process. If you require accommodation, please contact at