Sales Supervisor

Sales Team Supervisor – Canadian Tire Kanata (Store 457)

Ottawa, Ontario

Employment Type :  Full-Time

Work Location :  In-person

Step Into Leadership at Canadian Tire Kanata!

We are seeking an energetic and customer-focused  Sales Team Supervisor  to join our leadership group at Canadian Tire Kanata. Reporting to the  Divisional Manager – Customer Experience & Sales , the Sales Team Supervisor plays a key role in guiding our sales associates, driving customer satisfaction, and ensuring a positive and productive sales floor environment.

This is an exciting opportunity for someone who thrives in a fast-paced retail setting, enjoys coaching others, and is passionate about delivering exceptional customer experiences.

Key Responsibilities :

Lead by example on the sales floor, demonstrating outstanding customer service

Supervise and support a team of sales associates to meet sales and service targets

Provide on-the-job coaching, feedback, and direction to associates

Assist the Divisional Manager with daily operations and sales initiatives

Support merchandising and promotional execution to maximize sales opportunities

Help manage customer escalations and ensure issues are resolved professionally

Monitor sales floor activity, ensuring associates are engaged and customers are assisted promptly

Contribute to scheduling, training, and performance feedback for the sales team

Maintain a safe, clean, and organized sales floor in line with company standards

What We’re Looking For :

Previous experience in retail supervision or leadership (1–2 years preferred)

Strong leadership and coaching abilities with a collaborative approach

Customer-first mindset with excellent interpersonal and problem-solving skills

Ability to thrive in a high-volume, fast-paced retail environment

Organized and detail-oriented, with strong time management skills

Strong communication skills (verbal and written)

Flexibility to work evenings, weekends, and holidays as required

Why Join Us?

Be part of a respected Canadian brand with a strong local presence

Opportunity to develop leadership skills and grow within the Canadian Tire Kanata team

Collaborative and supportive work environment

Staff discount and employee development programs

Take the next step in your retail career – apply today to join Canadian Tire Kanata as a Sales Team Supervisor!