Site Reliability Engineer / Ingénieur Fiabilité des Sites

On behalf of our banking client, Procom is seeking a Site Reliability Engineer for a 12-month contract that works 3 days / week at our client's office in Montreal

Job Title :   Site Reliability Engineer

Experience Level :   Level 4 (advanced) : 7-15 years

Location :  Montreal (Day 1 onboarding onsite / in office presence 3x week)

The Private Cloud SRE L3 team is part of the Enterprise Computing organization within the bank. The team has presence in cities globally and is focused on supporting cloud and container-based platforms for internal and external clients. You will integrate with the global follow the sun operations model, which translates to responsibility for technologies supported by the team in the respective regions.

Team members frequently interact with engineering teams and collaborate on the testing and certification of software deployed to the platform.

Primary Responsibilities :

• Provide L3 support for the bank's private cloud, including on-call rotation
• Work closely with the internal engineering team and provide input on testing of new component releases and infrastructure upgrades, as well as performance, capacity, and monitoring
• Create and improve processes for support, including training, documentation, customer engagement, automation, and scripting, incident, problem, and change management

Work together with L2 teams and other L3 team members internationally

Qualifications

Required Skills :

Willing to work in on-call rotation (every 5 weeks)

Nice to have :

Experience in enterprise-level hosting environments, in particular cloud and container technologies