Key Account Manager

JOB DESCRIPTION

Reporting to the Executive Vice President, the Key Account Manager – House Accounts is responsible for the dedicated maintenance and overall sales performance of key house accounts at ALMAG. Working collaboratively with Inside Sales and Customer Service they will ensure the continuous and dedicated maintenance of a group of key customers. This position will work closely with all members of the Sales Team concerning day to day sales matters and the Production Team concerning order fulfilment.

DUTIES AND RESPONSIBILITIES

• Proactively manage the relationships with our customers, resulting in superb customer retention, satisfaction and maintained sales
• Update the CRM with information gathered from client on a daily basis
• Co-ordinate sales and service activities with Inside Sales Representatives and Customer Service Representatives
• Practice the consultative and value-added selling technique of “solution selling.”
• Suggest extrusion design changes to improve extrudability, function, assembly and price
• Report on quality requirements, market trends and competitive information
• Actively participate in the goal setting and sales planning process with the Vice President of Sales; assist in establishing budgets, forecasts and sales quotas
• Actively participate with the EVP in setting pricing policies and decisions
• Ensure compliance with all quality related policies, procedures, and system requirements

Requirements

MINIMUM QUALIFICATIONS

Education / Experience

Technical Skills / Competence

Benefits

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