Senior Business Analyst

Position Overview

Reporting to the Business & Finance Lead, the Senior Business Analyst provides business and technical leadership to Misericordia Health Centre (MHC) and uses analytical ability, creativity and judgement in analyzing, developing and implementing solutions to address complex requirements. The Senior Business Analyst is responsible for managing business development and strategic business design of new initiatives, completes business requirements, functional requirements, stakeholder analysis and business process analysis with limited guidance. The Senior Business Analyst provides education and training to operational staff to support the continuation of improved business processes as well as ongoing monitoring of process improvements.

Experience

• Seven (7) years progressively responsible experience in a high paced business environment with an emphasis on conducting business, report writing as well as process and data analysis to improve operations.
• Experience working with large or complex data sets, preferably health administrative, clinical or financial data systems (e.g. ADT, SAP, MIS, etc.).
• 3 years of progressive experience working in an analytical role with a focus on process review, quantitative analysis and performance measurement using analytical and reporting tools, specifically Power BI, SQL or BOBJ.
• Knowledge and experience working with project management techniques.
• Significant experience working with Microsoft Office and products.

Education (Degree/Diploma/Certificate)

• B.A. or B. Comm. with a major in Business Administration, Information Systems Data Analysis or Computer Science; Masters Degree would be an asset.
• Project Management Professional (PMP) certification would be an asset.
• Lean Six Sigma training would be an asset.
• Microsoft Power Platform certifications would be an asset.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Works within MHC’s core values, philosophy, vision, CQI goals, policies and procedures.
• Ability to function as an effective member of an interdisciplinary team, including collaboration, team work and good communication skills.
• Proven to undertake complex analysis together with superior oral and written communication skills to present opportunities for improved operations.
• Self-directed work style with the ability to work as part of a team.
• Proven ability to understand technology and develop business applications to improve operations.
• Working knowledge of primary care and the health care system in Manitoba would be an asset.
• Practices within the framework of the Mission, Vision, Philosophy, Goals and Objectives, Standards, Core Values, Policies and Procedures of the Misericordia Health Centre.
• Supports and contributes to the service excellence mission of the Misericordia Health Centre.
• Maintains good communication within the unit and with external contacts. Practices Continuous Quality Improvement (CQI) principles with internal and external contacts.
• Demonstrates awareness of and practices in a manner consistent with PHIA and FIPPA legislation.
• Strives to create and maintain a work environment that promotes staff retention and professional development.

Physical Requirements

• High stress due to fast paced rapidly changing environment, where customer service is part of the business and crisis situations occur.