Körber Business Analyst

Overview

Job Title : Körber Business Analyst

Division : IT

Location : Baie D’Urfé, QC

Schedule : Monday to Friday 8 : 30AM-5 : 30PM

Exertis | JAM, Making the world sound better, one brand at a time! Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments.

What You Will Do

We are seeking a skilled Körber Business Analyst to join our team. The ideal candidate must possess qualifications and hands-on experience with WMS business process and Körber system. The Business Analyst will work with end users, JDE analysts, and collaborate with other technical leads and SMEs. Knowledge of JDE is seen as a nice to have.

• Participate in the implementation in all phases of Körber;
• Troubleshoot business and operational issues associated with the Körber Supply Chain, including reports and other 3rd party vendor software;
• Interface with customer administrator and IT teams, project leaders, developers, and implementors on support issues;
• Quantify issues and provide supporting data if issues are escalated;
• Develop and mentor operations team members as Warehouse Management System (WMS) Super Users and Trainers on warehouse and distribution best practices with WMS;
• Document business needs;
• Participate in the development and execution of business solutions, systems, and services;
• Operate, design, and analyze business applications, integrations, and data recovery methods;
• Follow management guidelines and execute assigned tasks with high quality and on time;
• Arrange priorities according to management directions and guidelines;
• Collaborate with other business analysts to execute required tasks for new applications and enhancement of existing applications;
• Maintain software products to ensure they meet end-user demands;
• Analyze business requirements for modified and new business applications in collaboration with other business analysts and document fit / gap analysis;
• Prepare and conduct training sessions for end-users;
• Follow guidelines, methods, and techniques for preparing and presenting business cases;
• Respond to assigned Helpdesk support tickets on time;
• Reach out to senior team members and SMEs for collaboration and building knowledge as needed;
• Continuously learn and improve knowledge in relevant systems, modules, and technology;
• Utilize available learning methods including self-learning and self-improvement to achieve knowledge required for successful system support and projects;
• Work in teams and collaborate with others to achieve goals.

What We Are Looking For

Benefits

Safety Statement

We are committed to providing a safe and healthy work environment. All candidates should expect adherence to workplace safety protocols, including compliance with local health and safety regulations and internal safety standards.

Diversity Statement

We value diversity and inclusion, striving to create a culture where everyone feels included and celebrated. We are committed to flexible working arrangements to meet the diverse needs of our team members and stakeholders.

Join our team by applying online at jamindustries.com / careers / or view our current openings. Note : only qualified candidates will be contacted.

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