Medical Office Assistant/ Clerk

Job Description

Join to apply for the Medical Office Assistant/Clerk role at Island Health.

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone. The requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or delegate and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. The role answers general inquiries related to programs and services from clients, physicians, staff and the public, and assists primary care providers with the smooth operation and flow for patient visits and care.

Responsibilities

• Word processing and document preparation
• Scheduling and logistics coordination
• Provider billing and data entry
• Composing and signing correspondence
• Typing medical and legal reports from notes or recording devices
• Answering general inquiries from clients, physicians, staff and the public
• Assisting primary care providers with patient visit workflow

Qualifications

Education, Training and Experience: Grade 12 education and graduation from a Medical Office Assistant course, plus two years of recent related experience in a health care setting; or an equivalent combination of education, training, and experience.

Skills and Abilities: Experience working with at-risk or street‑involved populations preferred.

• Demonstrated ability to work effectively with others in a fast‑paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum of 50 words per minute.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand medical terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.

Additional Information

Link to full job description: https://jd.viha.ca/JD3663.pdf

Seniority level: Entry level

Employment type: Full‑time

Job function: Health care provider

Industries: Hospitals and health care

Location: Port Hardy, British Columbia, Canada