VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us : “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.”
Pay Range
OPSEU / VHA Pay Scale Level 2– $19.15-$22.57 per hour
Intake and Information Management Support Staff provides full clerical and administrative support to the Intake and Information Management Team. This position is the primary contact for all telephone and electronic inquiries made by the LHINs regarding case offers, VHA Subcontractors and other Community Partners. The main functions of this role include, but is not limited to : data entry, telephone support, monitoring of electronic portals and fax systems, service changes and updates, maintenance of the client data base, communications with VHA Nurses and Rehabilitation Service Providers, and the compilation of the Centre`s data, statistics and reports.
We are currently seeking :
Intake and Information Management Support Staff—Permanent Part-Time
Guaranteed 20 hours per week but could be scheduled up to 35 hours
Shifts will vary between 8 : 30am—9 : 30pm on weekdays, weekends, and stat holidays. Eligible for Hybrid work arrangement post completion of satisfactory training
The incumbent must also be available to attend a 3-week full-time in-person training program including weekdays and weekends, from 8 : 30am-4 : 30pm.
Key Areas of Accountability
Satisfactory completion of technical skills testing is required for the position.
What makes VHA’s compensation unique?
Benefits and pension plan for permanent eligible employees
Compensation for education and professional development
VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
Mentorship and peer support
Career development opportunities
Employee and family assistance program
Wellness resources
Perks & discounts
Staff & service provider events
Accommodation and VHA’s commitment to DEI
At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. I