Privacy Senior Program Manager Technical

Job Description:

At Remitly we believe everyone deserves the freedom to access move and manage their money wherever life takes them. Since 2011 weve tirelessly delivered on our promise to customers sending money globally providing secure simple and reliable ways to manage their money ensuring true peace of mind. Whether its supporting loved ones back home growing a business across continents or pursuing new opportunities abroad were not just here to move money were here to move our global customers forward.

Were looking for builders reimaginers and global thinkers who want to work at the intersection of technology trust and transformation. If thats you and youre ready to do the most meaningful work of your careerwe invite you to join over 2800 passionate Remitlians worldwide who are united by our vision to transform lives.

About the Role:

In an era of accelerating data use and ever-evolving regulation we anchor our commitment to customer trust in our Global Privacy program. Its a core tenet of our vision and product philosophy; a necessary driver of our competitive advantage. You will operate at the intersection of technology law compliance and business strategy translating abstract regulatory requirements into concrete scalable and elegant solutions.

We serve as internal advisors. We partner with team members to solve complex and nuanced privacy issues in areas including global expansion new financial products machine learning artificial intelligence and advertising. We do this in a manner that is privacy-forward.

As a Senior Privacy Program Manager-Technical you will help enhance Remitlys culture of privacy as we build new experiences for our customers and employees. This includes leading privacy and regulatory programs with internal partners. These programs involve privacy impact assessments assessing and mitigating nuanced privacy risks and creating compliance strategies for relevant data protection laws together with the DPO. Additionally they involve promoting a privacy-centric culture across the organization.

If you relish taming ambiguity excel at influencing without authority and want to build foundational systems that define the future of privacy at Remitly we invite you to join over 2800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

You Will:

• Ensure Regulatory Compliance:

  Stay up to date with global privacy regulations and help create thoughtful privacy strategies that consider risks to customers the business and employees.

  At the direction of the Director of Global Privacy conduct regular assessments to identify and address privacy risks and vulnerabilities.

  Lead efforts to implement and maintain privacy policies procedures and documentation.

  Oversee and independently conduct privacy impact assessments for projects.

  Collaborate with cross-functional teams to integrate privacy-by-design principles.

  Manage an incident response plan for internal data spills and other privacy incidents.

  Lead investigations and coordinate responses to privacy-related incidents.

• Foster Third-party Privacy Risk Management:

  Collaborate with the vendor evaluation team to provide advocacy on privacy-focused vendor evaluations and risks identified with prospective vendors.

  Manage privacy risks associated with third-party vendors.

• Enhance Privacy Program Leadership:

  Provide strategic guidance on privacy compliance and best practices to internal partners.

  Collaborate with senior leadership to integrate privacy considerations into business processes.

  Present regular reports to senior leadership on the status of the privacy program.

  Build/Manage communication and reporting mechanisms to enhance the reach and awareness of the Global Privacy Program.

• Deliver Continuous Improvement:

  Monitor industry trends and the latest privacy issues to enhance the privacy program.

  Conduct periodic assessments to measure the effectiveness of the privacy program.

  Develop and deliver privacy training programs for employees and contractors.

  Promote privacy awareness and champion a culture of privacy across the organization.

• Launch new privacy products/programs:

  Partner with Global Privacy Product and internal/external Engineering partners to launch new products.

  Brainstorm and build program strategies to address the latest privacy opportunities/trends/issues.

  Hold partners accountable and ensure zero-defect launches.

  Engage with partners to build trust while delivering high quality solutions.

You Have:

• A Bachelor or Masters degree in Computer Science or a related engineering field.

• 5 years of program management in tech; Experience in FinTech/payments or similarly regulated global environments preferable.

• Knowledge of global privacy regulations such as GDPR CCPA/CPRA and other global and domestic data protection laws is preferable.

• 5 years working directly with software engineering teams.

• A high level understanding of technical architecture and common architectural patterns (e.g. monolith data warehouse service oriented architecture). Strong grasp on the high-level building blocks (web and mobile apps APIs service architecture databases blob stores data warehouses). Bonus for having familiarity with specific AWS offerings (EC2 Dynamo RDS S3 or SNS).

• An understanding of software development processes and how code is shipped to customers (version control CI/CD feature flags monitoring & alerting). You are familiar with some tooling here (e.g. Github Jenkins).

• Experience managing and delivering complex cross-functional regulatory projects managed dependencies and risks and influencing teams you dont manage.

• The ability to apply structured analytical methods to break down complex technical problems assess options and recommend decisions that balance scope resources and timelines. MySQL experience is a bonus.

• Experience operationalizing and managing global privacy requirements

• Data fluency. You define the right metrics build/read dashboards and use analysis to guide decisions and improvements.
  
  

Compensation Details. The starting base salary range for this position is typically $128000- $150000. In the Canada Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered as well as other financial benefits and total compensation components offered with this role. #LI-Hybrid

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.