About Staffinity
Staffinity is looking for an Operations Manager for our client in Sudbury. This is a permanent position with salary and benefits.
The salary 75-85k plus benefits.
Responsibilities :
- Oversee and manage our teams' daily activities and operations.
- Maintain client relationships and ensure that service levels remain high.
- Manage supervisory personnel and ensure quality assurance programs are correctly maintained
- Ensure that audits and inspections are carried out, as well as that all action items are fulfilled in accordance with the requirements.
- As directed by management, prepare all needed operational, financial, and safety reporting.
- Ensure that all team members are properly taught and follow corporate rules, standard operating procedures, and industry requirements.
- Communicate and resolve any concerns that are brought to your attention.
- Respond to all emergency circumstances or properly dispatch employees.
- If there are any complaints, deal with them promptly and professionally. Keep track of everything.
- Weekly safety talks must be signed and documented for all employees who report to the shop
- Ensure that personnel have the essential tools and that any / all necessary equipment is ordered and maintained in good working order.
- Review job reservations to make sure you have all the necessary information and that there are no conflicts. Plan for labor and double-check that all ITPs are correct with the administrative staff.
- Training of new members; continuing Training and Updates for existing personnel
- Ensure all aspects of the company are presentable
Qualifications :
- Demonstrated ability to lead and motivate a team toward exemplary service
- Strong time management and organizational skills, especially the ability to balance priorities and work under pressure
- Valid G driver's license
- Bondable
- Computer and technical expertise
- Strong problem-solving, communication, and leadership abilities
- Strong people management skills of a mid sized team (20+)
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