POSITION SUMMARY
Responsibilities
• Regular communication on accounts with past due balances (emails and phone calls)
• Account notes maintained
• Monitor aging report to ensure appropriate action is taken on problem accounts
• Account reconciliations as needed
• Resolve billing disputes
• Identify accounts for further action due to non payment
• Investigation of payment discrepancies
• Ad-hoc reporting or other collection-related tasks as needed.
Qualifications
• Collections experience a must
• Intermediate to advanced Excel skills.
• Able to work in fast paced environment
• Ability to work under tight deadlines
• Effective customer service skills, time management and strong analytical skills.
• Focus on attention to detail.
Additional assets include:
• Experience using SAP
• Previous experience working in a multi-currency environment.
Location: This position is currently remote but may require the employee to come to the Waterloo office as needed. #LI-Hybrid
Salary Range: $40,000 CAD to $60,000 CAD. Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation or same currency.
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