Banking Center Leader - Knowlton, Québec

Banking Center Leader – Knowlton, Québec at CIBC

We’re building a relationship‑oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and ambitions so that you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit cibc.com .

What You’ll Be Doing

As a member of the Personal and Business Banking Team, you’ll lead a high‑performing group of financial services professionals toward a shared goal—delivering an exceptional client experience. As a people leader, you will hire, develop, and coach your team, inspiring them to perform at their best. You will act like an owner by helping clients and team members succeed, finding ways to fuel the right kind of revenue growth, and taking accountability for results. You’ll make a difference by supporting new and existing clients as they secure their futures—own homes and set up businesses. You are flexible to work our banking centre hours, which may include evenings and weekends, and to work at multiple banking centres within a reasonable travel distance.

To successfully perform the work, you will be on‑site full‑time.

How You’ll Succeed

• Client experience – Lead by example and show your team how to deepen client relationships, meet client financial needs, and provide a high standard of service. Go above and beyond to advocate CIBC within the community to develop new and existing client relationships. Encourage employees to resolve client complaints quickly, escalating when necessary.
• Results‑oriented leadership – Create a culture of teamwork so clients are served by those best able to meet their financial needs. Monitor the Banking Centre’s business performance and put action plans into place to close any gaps. Work as one team with all partners to maximize market opportunities and increase the Banking Centre’s overall performance while managing and minimizing risk.
• People leadership – Lead and coach a high‑performing team of leaders, advisors, and representatives to deepen client relationships and deliver the right kind of growth. Provide meaningful development opportunities for employees and advocate for CIBC within the community to recruit employees who share and demonstrate our values.

Who You Are

What CIBC Offers

What You Need To Know

Job Location

Knowlton

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking Operations, Business Development, Client Service, Community Connections, Customer Experience (CX), Financial Advising, Financial Products, People Management, Performance Monitoring, Results‑Oriented

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