RESPONSIBILITIES
- Contribute to the growth of an accurate and complete database of commercial real estate inventory
- Conduct 50+ daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data
- Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market
- Build and maintain mutually beneficial relationships with clients
- Partner with our clients to help them position and market their properties on the CoStar platform for the market / audience
- Dissect trends and collaborate with regional-based teams to qualify data that will help tell the story of an entire market
BASIC QUALIFICATIONS & EXPERIENCE
Bachelors’ degreeFlexibility to work shifts aligned with EST, CST, MST, or PST time zonesEight or more months of experience in a customer service environmentPermanent US work authorizationPREFERRED QUALIFICATIONS
Natural curiosity, persistence, and ability to conduct thorough investigative researchProven success performing to metrics or key performance indicators (KPI)Experience communicating with internal business partners and external clients by phoneBe goal-oriented and manage multiple responsibilities, adjust to changing priorities, and excel in a fast-paced environmentAbility to develop and grow client relationships by conducting effective interviews with commercial real estate professionals, resulting in database updatesCustomer-focused approach to tasks, including a drive towards partnering with clientsAbility to work within a team environment as well as an individual contributorDemonstrated knowledge of and / or experience within the commercial real estate industryExperience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulasCapability to accurately capture and enter dataAbility to be flexible and adapt to changing situations at a high growth company