Join to apply for the Client Care Representative role at Handyman Connection .
Handyman Connection of Victoria is a locally owned, family‑run home improvement company with a long‑standing reputation for exceptional customer service and quality workmanship. Our office is fast‑paced, collaborative, and supportive, and we are looking for a Client Care Representative who excels at keeping clients, craftsmen, and schedules running smoothly.
Benefits
- Company parties
- Dental insurance
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
- Wellness resources
- Competitive salary
What We Offer
$23.00‑$25.00 / hour starting wage (depending on experience)Monday–Friday, traditional business hoursSmall, professional office with a family‑friendly atmosphereComprehensive training and ongoing support
Benefits after the probationary periodBusiness‑casual environmentKey Responsibilities
Deliver exceptional, friendly customer serviceIndependently manage day‑to‑day office operations and make reasonable decisions when supervisors are unavailableCoordinate schedules, manage job tracking, and support staff and customersHandle billing, follow‑ups, communication, and project coordinationManage multiple priorities in a fast‑paced settingSee small projects through from intake to completionQualifications
3–5 years experience in customer service, office administration, or call‑centre environments (required)Strong verbal and written communication skillsConfident with Microsoft Outlook, Excel, Word, and CRM systemsPositive, professional, people‑oriented personalityStrong independent judgment, ability to resolve issues without escalationExperience in home improvement or trades (asset, not required)Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Other
Industries
Construction
If you’re looking for a long‑term role with a great local team, apply today and join us at Handyman Connection of Victoria.
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