headwaiter / headwaitress - food and beverage services

Work setting

• Rural area
• Pub

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial / territorial liquor legislation and regulations
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Train staff
• Provide customer service
• Train or assist in the training of other workers

Supervision

• No supervision responsibility

Certificates, licences, memberships, and courses

• Food and beverage server trade certificate

Work conditions and physical capabilities

• Fast-paced environment
• Physically demanding
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Team player

Screening questions

• Are you available for shift or on-call work?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you live near the job location?

Employment terms options

• Evening
• Shift

Employment terms options

• Flexible hours
• Night
• Weekend
• Work Term : Permanent
• Work Language : English
• Hours : 40 hours per week