SWITCHBOARD OPERATOR

Position Summary

Northern Health is looking for an experienced, highly efficient, and self-directed Switchboard Operator to support the Patient Registration department.

In accordance with the established mission, vision, values and strategic priorities of Northern Health and under the general supervision of the HIM Coordinator, the Switchboard / Health Records Clerk performs clerical duties related to creating and maintaining patient records, record retrieval, assembly, quantitative analysis, release of information, and clerical duties relating to the admission and discharge of patients including registration. Performs a variety of clerical duties such as answering phones, taking messages, transferring calls, faxing reports, and restocking supplies. Receives and forwards calls and information utilizing a switchboard, public address and related communications system.

Medical terminology and 45 wpm required.

Shift Rotation / Hours of work : Days, Evenings, 07 : 00 to 15 : 00, 12 : 00 to 20 : 00, 08 : 00 to 16 : 00

Prince Rupert Regional Hospital is a 30-bed facility that sees an average of 22,000 ER visits per year. It is a fully equipped facility with Medical Imaging, Laboratory, ICU, ER and Maternity. Services include :

• Acute Care
• Internal medicine
• Internal Medicine
• Ultrasound
• CT scans
• Surgery
• Emergency department
• Extended care
• Pediatrics
• Radiology
• Obstetrics
• Gynecology

Additional services such as Diabetes Education, Healthy Heart and Rehabilitation, Podiatry, Orthopedics, and other visiting specialists.

Prince Rupert is a marine-based port city with one-of-a-kind wilderness exploration and wildlife viewing experiences on northwest BC’s Pacific Coast. It’s also a popular stop on various Alaskan cruises. Located 721 km (447 miles) west of Prince George on Highway 16, Prince Rupert is the land, air, and water transportation hub of British Columbia’s North Coast, and home to 13,500 people. The city sits at the mouth of the Skeena River, surrounded by Chatham Sound and many small, uninhabited islands. The area is perfect for exploring and discovering the fascinating history and customs of local First Nations people. Prince Rupert is recognized as one of the world’s largest and leading ports and port facility expansion in the area ensures a multitude of economic opportunities now and in the future. Check out more on , known as the halibut capital of the world.

What Northern Health has to offer you!

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Qualfications

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Who we are

Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.

Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.

There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.