Claims Specialist

Snowbirds Auto Connection Ltd. is hiring for a part-time claims specialist - SAC has been providing vehicle transportation services for over 30 years :

• Communicate verbally and written with claimants, the company and relevant parties to document, process, investigate and finalize the automobile claim in a professional manner
• Exercise judgement to calculate liability
• Proper claim resolution process; able to construe where / if the claim did occur
• Work to have timely resolution to claims (example : developing a case strategy, a case evaluation and escalating issues only if necessary)
• Ability to decipher and understand vehicle repair estimates from body shops
• Attention to detail to review and analyze images, photos, videos and vehicle condition reports
• Claimants are to be responded to in a timely, professional manner
• Monthly, quarterly and yearly reporting on claims investigated
• Document all claims in a detailed, organized manner including all pieces of pertinent information
• Negotiate settlement. Utilize available tools and resources.
• Manage expenses by working with auto body / repair shops and managing the scope of work assigned

Qualifications & Requirements :