Description
SUPPORT PUBM OPERATIONS SYSTEM USERS & OP CHAINS USERS (DIMENSION DATA CONSUMERS)
- Investigate and solve data & systems incidents respecting incident management process If required, define workarounds to sustain PUBM operations and SLAs Provide recommendations on processes and procedures Communicate issues
SUPPORT DIMENSION INTRADAY & NIGHT CHAINS
Investigate and solve data and systems incidents If required, define workarounds to sustain Dimension Chain and SLAs Communicate data issues impacts to Data Management, and Client's Manager on callSUPPORT PUBM OPERATIONS NEW INITIATIVES
Analyze, assess impact, and propose solutions to support PUBM Operations initiatives that require a minimum implication of the technological team Document specs, perform tests and assist UAT tests if required Respect established delivery and change management processes