- Education : Bachelor's degree
- Experience : 5 years or more
- Computer science
- or equivalent experience
Work setting
Construction company
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Supervision
3-4 people
Certificates, licences, memberships, and courses
- Associate Computing Professional (ACP)
- VMware certified professional
Screening questions
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
Health benefits
Dental plan
Other benefits
Parking available
Support for newcomers and refugees
- Does not require Canadian work experience
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 40 hours per week
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