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Distribution & Reception Coordinator

Distribution & Reception Coordinator

Shaw Festival TheatreQueens Parade Niagara-on-the-Lake, Ontario, Canadá
30+ days ago
Salary
CA$40,500.00 yearly
Job description

Distribution & Reception Coordinator

Position : Distribution & Reception Coordinator

Department : Distribution and Reception

Compensation : $40,500 annually Hours : Monday–Friday 35 hrs / wk (including one hour for lunch, permanent, full-time, with benefits available after three months)

Reporting to : Distribution Supervisor and Reception Supervisor

Distribution Responsibilities

  • Sort and distribute postal mail, interoffice, couriers and parcels
  • Deliver postal mail and print projects throughout the site
  • Coordinate and prepare projects for printing from start to delivery; electronic file conversion, document scanning and enhancement
  • Download jobs from email or print queue, sizing, reproducing, sorting and finishing
  • Establish and maintain quality controls to ensure work accuracy
  • Respond to first level phone calls from end users of photocopy equipment to determine problem, clear paper jams, run test copies and determine status of copier
  • Replace photocopier toner, stock paper and maintain cleanliness of workspace
  • Run reports as needed

Reception Responsiblities

  • Cover Reception area daily lunch breaks and additionally, in coordination with both Distribution Supervisor and Reception Supervisor, cover Reception as required
  • Provide front line security for backstage admittance; ensure visitors sign in, wear Shaw visitor’s badge
  • Answer telephone calls, greet company members, patrons and visitors in backstage area
  • Use an internal paging system to make company announcements as required
  • Troubleshoot basic telephone issues; voice mail, console, telephone, conference calling
  • Assist in maintaining patron addresses in the Tessitura constituent database
  • Assist with parcel deliveries, lost and found.

    • Qualifications

  • High School Diploma or equivalent work experience
  • Experience working in a mail room, copy centre, customer service or reception role

    • Skills

  • Excellent interpersonal skills with the ability to quickly develop business relationships
  • Strong self-motivation to drive results
  • Excellent communication skills both verbal and written
  • Ability to remain confidential and discreet
  • Effective use of Microsoft Office
  • Ability to lift 30+lbs. as necessary
  • Eligible for Canadian Passport to travel to the U.S.A

    • Other

  • Present a professional image at all times to customers and vendors

    • Please Note : All new hires must provide proof of COVID-19 vaccination, (e.g. two earlier vaccinations + booster or the current COVID-19 vaccination (after October 2023) at least five days prior to start date.

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    Distribution & Reception Coordinator • Queens Parade Niagara-on-the-Lake, Ontario, Canadá