Senior UX Writer

Who we are :

For over 25 years Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving surveillance eDiscovery and analytics solutions. We securely capture and preserve the communications data of the worlds most highly regulated firms giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. Its a place where you can genuinely make an impact and be recognized for it.

We believe great businesses thrive on diversity inclusion and the contributions of all employees. To that end we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other completely free of barriers.

Your role :

Global Relay has a rich history of innovatively solving compliant communication and archiving challenges for regulated organizations of all shapes and Design First philosophy guides the development of our enterprise messaging and archiving are looking for a UX Writer to advocate for and empower our users through all stages of product design from ideation through to design localization delivery implementation and adoption with a focus on creating positive user UX Writer will engage and guide our users with clarity coherence and conciseness through the UI and its associated microcopy for multiple touchpoints : buttons menus error / confirmation messages tooltips navigational elements CTAs and more.

Your responsibilities :

• Join a global team committed to its users equipped with a state-of-the-art toolset
• Champion our users by researching them their roles responsibilities accountabilities challenges tasks workflows and more to create the microcopy and content required for their ongoing success
• Collaborate with UX Product Technical Communication and Marketing to produce consistent content for various touch points and contexts in line with product market and corporate requirements
• Contribute to the corporate content strategy design system UX writing style guide content library and the development of content patterns
• Work with stakeholders to incorporate their insights into your content to ensure your work assists and benefits both internal and external users
• Review content against established content strategies and styles; outline rationale behind suggestions and revisions to facilitate learning
• Examine approaches for leveraging UX writing and design processes to streamline content creation
• Identify approaches to fine-tune existing microcopy and UX content
• Stay current with advances and trends in this discipline
• Reinforce branding and corporate voice
• Advocate writing as design thinking with your colleagues and teammates
• Assist in growing the department when new UX Writers are required

About you :

Design tools e.g. Figma

Project management tools i.e. JIRA

Nice to have qualities :

Compensation :

Global Relay advertises the pay range for this role in compliance with British Columbias pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise skills education and professional background.

The range below reflects the expected annual base salary which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy culture and values. We aim to foster an inspiring work environment and support employees work-life rhythms. We provide a comprehensive extended health benefits program including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days which increase based on tenure. Other benefits include : Paid sick days maternity / parental enhancement program bonus and an RRSP contribution matching program.

For Vancouver-based employees we provide a subsidized meal program courtesy of our talented in-house culinary team!

British Columbia - Base salary range

$85000 $110000 CAD

What you can expect :

At Global Relay theres no ceiling to what you can achieve. Its the land of opportunity for the energetic the intelligent the driven. Youll receive the mentoring coaching and support you need to reach your career goals. Youll be part of a culture that breeds creativity and rewards perseverance and hard work. And youll be working alongside smart talented individuals from diverse backgrounds with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity equity and inclusion.

We seek to ensure reasonable adjustments accommodations and personal time are tailored to meet the unique needs of every individual.

To learn more about our business culture and community involvement visit .

Required Experience :

Senior IC

Key Skills

Content Management Systems,Enterprise Software,HR Sourcing,Information Architecture,Technical Writing,User Research,Adobe Captivate,Copywriting,Figma,Content Strategy,Taxonomy,Writing Skills

Employment Type : Full Time

Experience : years

Vacancy : 1