Business Signing Officer

Work Location :

Markham Ontario Canada

Hours : 37.5

Line of Business :

Personal & Commercial Banking

Pay Details : 45700 - 61000 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description :

We are looking for fill two (2) positions.

The Commercial Customer Service Centre (CCSC) provides Banking and administration support to the Commercial Banking Centres (CBCs) and their clients across Canada. Bothcustomer andpartner are at the center of everything we do whileour key focus is to provide exceptional service to assist our partners in their ability to foster customer loyalty.

The CCSC acts as an extension of the CBC dealing directly with clients to process administrative requests while supporting Commercial deposit account opening and maintenance processes for new and existing accounts.

The Business Signing Officer :

Opens new commercial deposit accounts

Processes account change requests for existing commercial deposit accounts (i.e. change in signing authority)

Opens additional accounts for existing customers via Letter Of Direction

Obtain / compile required supporting documentation

Follows AML regulatory & legal compliance requirements

Ability to multi-task and work in a fast paced high volume environment

Ensure Service Level Agreements are adhered to at all times

Ability to work efficiently to meet individual and team driven benchmarks

Be conscientious and detail oriented in order to mitigate any risk to the bank

Ability to review and understand complex legal documents

Demonstrate a sense of urgency and commitment to provide quality customer service

Must demonstrate the ability to be resourceful and proactive in their approach to Partner and Customer Problem Resolution

Strong oral and written communication skills are essential

Ability to work closely in a team environment

Understand and apply operating policies and procedures

Ability to take ownership of a situation

Ability to quickly learn new systems and applications

Customer service experience considered an asset

Knowledge of Host applications and C3 considered an asset

Bilingual (French) would be considered an asset

Who We Are :

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information :

Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process

Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only) :

Sans Objet

Required Experience :

Unclear Seniority

Key Skills

Business Intelligence,Children Activity,Business Analysis,Corporate Sales,ABB,Corporate Development

Employment Type : Full-Time

Experience : years

Vacancy : 1