Job Description :
In this key role, you will oversee a state-of-the-art healthcare command Centre. Your role will include the following :
- Responsible for orienting guards to their respective roles
- Assist in tracking and deployment of security staff
- Monitor and operate numerous command centre systems including, access control, CCTV, fire and life safety.
- Make emergency overhead announcements
- Collaborate with the Security Coordinator on special projects
- Assist in training new staff
- Answer Telephones and dispatch calls from command centre
- Handle a variety of dispatch duties including incident call taking.
- Liaise with security staff, Paladin Operations Centre and assist with deployment
- Liaise with visitors, clients and staff
- Manage Lost & Found
- Manage the issuance and return of facility keys and ID / Access cards
- Issue Visitor and Contractor badges
Essential Job Functions :
Be courteous and cooperative with a high quality of customer service.Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.Must be able to communicate clearly with clinical staff, and the general public while conveying professionalism and authority at all times.Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.Write clear, concise, and legible reports.Communicates any concerns / issues with Site Coordinator.Requirements :
A Valid Ontario Security Guard LicenseProficient in English (both oral and written)Degree in Police Foundations, Protection Security and Investigations, Criminology, or Border Services PreferredProof of double Covid VaccinationImmunization Record (measles, mumps, rubella, varicella, and TB skin tests 1 and 2)Valid First Aid and CPR Level C CertificationValid G class Driver LicenseExperience working in a command or dispatch Centre would be an assetWhy choose Paladin?
Opportunities for advancement and growthUnionized benefits (including Education Allowance & Pension Plan)Free UniformsAnnual Boot AllowanceSecurity license reimbursementDry cleaning & hemming / tailoring allowancePaid vacation & sick daysAdditional perks!IND2