Account Manager

• Growing company with opportunity to grow with team and department
• Stable full-time hours; no rotating shifts
• Employee referral bonus program (minimum $300 per hire)
• Competitive benefits package for you and your family at 3 months of service
• Pension plan and company matching at 1 year of service
• Floater day given on top of vacation days
• Diverse workforce; translation of communication materials into 8 languages
• Discounts on quality pork products
• Employee assistance program (financial assistance, mental health resources)
• Social Committee events (food trucks, gifts, games)
• BBQ's and wellness programs
• On-site training and company provided equipment
• Employee scholarship program and English courses

• Act as a strategic partner with medium to large, multi-level and/or national accounts with several key contacts for each customer
• Nurture customer relationships and solicit orders daily
• Recommend mid to long-term pricing strategies based on product cost parameters and customer requirements
• Create customized proposals and recommendations for customers that address customer needs, additional opportunity areas for success, and utilize market data
• Develop customized growth strategies for customers, understanding their business objectives, pain points, and long-term goals. Create actionable plans that align with these objectives
• Review customer performance monthly for trends, growth/lost business, and upsell opportunities
• Analyze and understand buyer behavioural styles to tailor approach when closing the sale
• Consistently meet or exceed on sales targets, taking the business to the next level, driving profitable volume growth and achieving optimal pricing levels
• Skillfully navigate contract terms, pricing, and conditions; reaching mutually beneficial terms and preparing reports on account status and contract outcomes
• Proactively monitor daily volume and inventories versus forecast and assist in the facilitation and disposition of surplus products
• Strong understanding of product specifications and processes, serving as a brand ambassador for existing and new products
• Partner with sales teams to ensure seamless execution of selling and category optimization
• Confidently conduct customer tours in all areas of the plant
• Research and gather industry market intel from internal experts and external sources; building a network, and reviewing industry newsletters/market reports
• Demonstrate and mentor others on building strong product/process knowledge
• Represent the company at industry events, networking with potential clients and reinforcing existing relationships
• Travel 1-2 days per month to the US to meet with customers

• Manage expenses within approved budget parameters
• Adhere to all company policies and business code of ethics
• Be a champion for upholding, growing, and stewarding the Conestoga Way culture and our core values
• Other duties and responsibilities as assigned

• Attend company required training
• Remain current with technical knowledge in areas of responsibility
• Attend regular 1:1 coaching/update sessions

• 3-5 years of sales experience
• Post-secondary education in a related field
• Experience working in the fresh protein/disassembly industry preferred
• Excellent interpersonal skills
• Strong understanding of customer and market dynamics
• Knowledge of principles and methods for showcasing, promoting, and selling products
• Ability to work independently and handle multiple projects at the same time with limited supervision, excellent planning, time management and decision-making skills
• Proficient in the Microsoft Office suite, especially Word and Excel
• Technologically savvy and able to learn various enterprise systems
• Possess strong mathematical, verbal, and written communication skills
• Maintain excellent communication and relationships with others; be a team player; maintain a positive attitude, and work collaboratively and cross-functionally
• Proactive problem solver with a focus on continuous improvement
• Strong initiative and drive to succeed

• Takes initiative and demonstrates a "do whatever it takes" work ethic to get the job done
• Helps to assess the pros and cons of taking a risk, and makes recommendations on the best course of action

• Maintains genuine relationships with customers and stays on top of changing business needs
• Displays personal ownership and a sense of urgency over any issues or complaints that arise from the customer experience

Reason for vacancy: existing position

AI disclosure: At this time, we do not use Artificial Intelligence (AI) in our hiring process.

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