Service Coordinator

A company that specializes in cranes, hoists and warehouse automation is looking for a Service Coordinator to join their team.

at there offices in Ville Saint Laurent.

Are you looking for full time work, in person ? This might be the role for you.

Position : Service Coordinator

Location : Ville Saint Laurent

Salary : 50,000$ - 60,000$

4 days in office, 1 day from home

Advantages

Dental care

Disability insurance

Employee assistance program

Extended health care

Flexible schedule

On-site parking

Paid time off

Profit sharing

RRSP match

Tuition reimbursement

Vision care

Responsibilities

• Close communication and interaction with the Service Manager and Coordinators.
• Generate new service requests in the system when necessary. Attach all pertinent documentation
• Review job scope and prepare for execution while ensuring price and estimated margin is achievable.
• Consult with Territory Operations Manager or Service Manager as needed.
• Manage the schedule of service work for assigned customers and field operatives.

Open service requests and schedule field operatives to respond to emergency breakdowns.

• Review completed actions in the service request for completion and accuracy.
• Monitor work packages and trackers within the system to ensure the service request are progressing.
• Communicate with Service Manager all concerns.
• Receive all the PO’s in Siebel in the timely manner (including rental PO’s)
• Ensure any hourly time issues are addressed before sending jobs to invoicing.
• Perform invoicing preparation daily to meet company standards.
• Review invoicing details of completed work before moving forward with the invoicing process.
• Forward leads by the Field Operatives to designated resources for estimation and quotation
• Continuously maintain the Work-in-Progress Report (WIP) ensuring it reflects the current status of active
• Follow and assist in the enforcement of all safety rules and procedures including those established by the customer.
• Resourceful and willingness to support in emergency breakdowns until customer equipment is functional.

Qualifications

• Bilingual (English & French)
• Experience in industrial service and / or dispatching business preferred.
• Must be customer oriented
• Able to prioritize and multi-task in a fast pace service environment. Excellent communication and people skills.
• Very strong systems and PC skills.

Summary

If you are passionate about the field of security and want to contribute to the success of our company, we encourage you to apply by sending your CV to :

[email protected]

[email protected]

514.332.1055

Good to know you !

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.